Chief Growth Officer
Workit Health
Sales & Business Development
United States
Posted on Dec 18, 2024
Description
Size: 200 Employees
Investors: Insight Partners, CVS Health Ventures, FirstMark Capital, BCBS Venture Fund, and 3L Capital.
HQ Location: Ann Arbor, MI
Position Location: Remote
Why Workit:
Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care. Our programs are based in harm reduction, and bring together licensed clinicians who really listen, FDA-approved medication, online recovery groups and community, interactive therapeutic courses, and care for co-existing conditions. Workit Health's patient-centered telemedicine model is improving clinical outcomes and eliminating barriers to treatment, making long-term recovery accessible to individuals who need it, without disrupting their daily lives.
We’re excited to expand our team as our impact and coverage areas continue to grow. Our team members are dedicated and passionate about our mission of making exceptional, judgment-free care for addiction more accessible.
We believe everyone deserves respectful, effective treatment for substance use disorder at the moment they're ready for it. We're looking for driven and compassionate individuals who share this goal. Join us in reducing stigma, saving lives, and changing the way addiction is treated in America.
Job Summary:
This newly created position will be part of the Executive Team as the Chief Growth Officer, reporting to the CEO. This individual will be responsible for leading all aspects of the company’s growth strategy, including Sales, Account Success, Contract Enablement, and Partnerships. They will guide the Sales team’s strategy, overseeing go-to-market approach, sales pipeline management, and market positioning. In this effort, they will champion efforts to identify, qualify, and close large strategic deals with a scalable and repeatable approach. They will lead and scale an end-to-end sales process with commercial, State/National and Regional Health plans, hyperfocused on Medicaid contracts.
The successful candidate will have a proven track record of leading growth-oriented teams with the ability to build and manage a sales pipeline with complex health plan sales cycles involving multiple functions and economic buyers. They will be a master of contracting structures within a Medicaid book of business with the ability to implement structures strategically based on partner and regulatory complexities. This individual will bring a depth of experience in a role that requires both individual sales as well as the build-out, development, and management of a business development/sales and account success team. They will work with their teams to succeed by “selling upwards” throughout an organization.
This individual must bring strong business and technical acumen, intellectual horsepower, and an in-depth understanding of the complexity of the healthcare economics of value-based care associated with care delivery, managing to quality metrics, outcomes, and risk management. In addition, the Chief Growth Officer will bring a strong rigor and process-oriented approach to the sales process and account success.
Performance & Success Measures:
- Successfully negotiate sales contracts within Medicaid, Commercial and Medicaid books of business
- Execute strategic contracts with Medicaid, Commercial, and Medicaid partners despite regulatory complexity
- Source New and Enhance Existing payer partnerships to enhance reimbursement rates
- Source, negotiate, and execute contracts with new and existing partners such as health systems and hospitals, provider networks, traditional treatment programs, and other virtual providers
- Oversee management of relationships with existing payers and partners, with a focus on partner satisfaction and revenue cycle management
- Reinforce a metrics-driven culture focused on collaboration
- Build and manage business development representative workforce to support sales relationships
Qualifications:
- Accomplished sales leader with a demonstrated track record of exceeding revenue targets and leading teams to source and close deals with Medicaid plans, commercial, State/National and Regional Health Plans, as well as strategic partnerships.
- Past experience developing, implementing and hard-wiring a scalable, predictable sales process, in the contracting space. Well-networked within the Medicaid space.
- Master of contracting structures within varied books of business with the ability to implement structures strategically based on partner and regulatory complexity.
- Collaborative member of the executive team capable of building trusted relationships with key internal stakeholders including clinical, marketing, R&D, technology, finance, etc.
- Expertise in leading an end-to-end sales process, from lead generation through pain point identification, to close and upsells. Success coaching the team in each step of the sales process.
- Expertise in working with health plans and other partners to resolve claims issues and denials and ensure adherence to billable contracted rates.
- Deep understanding of the healthcare economics of value-based care associated with care delivery, managing to quality metrics and outcomes, and risk management.
- Proven track record of building and leading great teams with a systematic, structured approach to recruitment, training and ongoing development and evaluation.
- Hands-on coach who recognizes their team’s strengths and weaknesses and places members into positions that lead to current and future success. Evaluates existing talent, as well as coach and motivate (or turn over) non-performers.
- Values diversity, equity, and inclusion; will embrace and prioritize it, and make it part of their culture.
- Mission-oriented and passionate about what WorkIt Health is looking to accomplish. A collaborative leader who is focused on driving the overall team forward and takes full ownership of their work, both for themselves and their team.
- Persistent, “won’t give up” attitude. Ability to adapt and manage high-stress situations, not in the playbook. The candidate is committed to win and operates with a sense of urgency, and performs at a high work rate over an extended period.
Benefits & Rewards:
- 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!)
- 11 paid holidays
- Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs
- Company contributions to dependent premiums at higher than market rates (65%)
- 12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families)
- 401k + 4% discretionary matching
- Healthcare & dependent care Flexible Spending Accounts (FSA)
- Health Savings Accounts (HSA)
- Employee assistance program, complete with financial coaching and counseling sessions
- Professional development allowance for healthcare providers
- Opportunities for professional development and growth within the company
- Fully remote roles company-wide
- Vibrant, employee-driven cultural initiatives including multiple ERG groups
- Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations
As we are an addiction recovery company founded by people in recovery, those in addiction recovery themselves are encouraged to apply. Workit Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.