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Head of Product

Medbill AI

Medbill AI

Product
Posted on Tuesday, June 11, 2024

Medbill AI

Medical bills are a massive problem. They are confusing, over 40% contain errors, 17% of claims are denied by insurance, and often represent very large sums of money. As a result, 100 million Americans are saddled with medical debt, and medical bills cause nearly 70% of personal bankruptcies in the US.

Dealing with unexpectedly high medical bills is time-consuming, complex, and stressful. Stuck between their providers, payers, and bill collectors, consumers too frequently have to make numerous phone calls, wait on hold, and even send paper letters and faxes. Appealing insurance denials, resolving billing errors, negotiating bills, and filing out of network claims require expert knowledge that most consumers don't have.

Thanks to AI and new healthcare regulations around data access and price transparency, we can now automate this soul-crushing work and empower consumers to fight back against this broken system. Beyond medical bills, we help people through their entire healthcare journey as they pick their health insurance plans and benefits, or look for care that fits their budget.

Team

MedBill AI is founded by 2 Oscar Health veterans, the first health insurance company built around a full stack technology platform and a relentless focus on serving its members. We joined Oscar pre-product, stayed through the IPO and helped it grow to over 1M members. We've worked across Oscar's entire stack and led many key projects, including its in-house telemedicine platform and claim system, positioning us uniquely to take on MedBill AI. We're proud of how Oscar raised the bar for what people should expect from their health insurance, and we’re excited to have an even larger impact with MedBill AI by taking the side of consumers unequivocally, regardless of their health insurance.

We’re lucky to be backed by the founders, investors, and operators at Hugging Face, Oscar Health, TrueBill, Sunrise, RRE Ventures, Red Sea Ventures, Index Ventures, and much more.

About the Role

As Head of Product, you will join as a founding team member and lead our product toward product-market fit at the intersection of technology, healthcare, and consumer advocacy. This pivotal role encompasses product vision, strategic leadership, and operational management, directing innovative solutions that address the most critical pain points in medical billing and health insurance.

What You'll Do:

  • Strategic Leadership: Forge a forward-thinking product strategy in close partnership with the CEO. Lead efforts to leverage the most advanced technologies to automate issue resolution processes, delivering on our promise to alleviate the burden of medical billing.
  • Product Leadership: Take full ownership of guiding our product to market fit. Manage the entire product lifecycle from initial concept to successful market launch. You will spearhead product development, conduct user research, strategize launches, and utilize analytics to ensure success. Your role will be pivotal in scaling the product team as the company grows.
  • Operational Excellence: Build and refine robust operational workflows by leveraging technology for process enhancement, setting a standard for operational excellence in healthcare tech.
  • Advocacy and Expertise: Partner with our team of Health Advocates, enhancing their capabilities to tackle complex billing issues effectively and advocate for consumer rights with expertise.

We are looking for someone who:

  • Brings over 10 years of product management experience, with a substantial focus in the healthcare sector.
  • Demonstrates proven leadership in product strategy and operational excellence.
  • Is scrappy and hands-on, ready to engage deeply in product and process details to drive significant change.
  • Thrives in a dynamic, entrepreneurial environment and is adept at managing complex challenges daily.
  • Is deeply committed to transforming healthcare accessibility and reducing the complexities of medical billing.
  • Seizes professional growth opportunities as the company expands its impact and reach.

Join Us

If you're excited to be at the forefront of transforming healthcare and have a direct impact on improving lives, Medbill AI is the place for you. We value diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills.