Medical bills are a huge problem. They are confusing, 40% of them contain errors, 17% of them are denied by insurance, and they can represent very large sums of money. As a result, 100 million Americans are saddled with healthcare debt, and medical bills cause nearly 70% of personal bankruptcies in the U.S. Dealing with unexpectedly high medical bills is time-consuming, complex, and stressful. Stuck between their providers, payers, and bill collectors, consumers too frequently have to make numerous phone calls, wait on hold, and even send paper letters and faxes. Thanks to AI and new healthcare regulations around data access and price transparency, we can now automate this soul-crushing work and empower consumers to fight back against this broken system. While our initial focus is on helping people once they’ve received a bill, we are ultimately committed to helping people through their entire healthcare journey as they look for care or change insurance plans.
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