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Account Executive (North America)



Sales & Business Development
United States
Posted on Tuesday, July 9, 2024

DigitalGenius is a venture-backed artificial intelligence company bringing practical applications of deep learning and AI to some of the largest customer service operations in the world as well as high-growth companies. We’re a dedicated team of thoughtful and hard-working people committed to transforming customer service through the application of artificial intelligence. Our team is remote with colleagues based in the UK, US and Europe. We are proud of our achievements and continue to strive for the unknown.

The Role

Here at DigitalGenius, the goal is to become the world’s leading automation platform in e-commerce.

In the sales team, you’ll find a team of dynamic and adaptable individuals who are passionate in hunting new business and introducing our product, to help companies to improve their customer experience. We are adaptable sales-driven professionals who have high standards of performance, and who want to win and be part of a successful team.

We are seeking a successful Account Executive looking to take the next step in their career. The right candidate will be a high-energy, self-motivated individual with a history of achieving and exceeding sales quotas.


  • Manage a pipeline of opportunities and identify, engage, and develop relationships with potential buyers
  • Educate prospects to help them learn how DG will enable help their business to operate more efficiently and grow revenue
  • Prepare, organise, structure your deals following our sales processes, from value creation to negotiation and closing following MEDDPICC qualification
  • Run compelling discoveries and demos of DigitalGenius platform (with Sales Engineer), whilst discovering what value we can bring to the relevant stakeholders
  • Work with SDR team to qualify new inbound and outbound opportunities as well as generating your own
  • Manage a territory of some of the top e-commerce brands in the market
  • Proactively establish new relationships within the e-commerce industry using a combination of networking online, events & the tools provided
  • Use your experience & knowledge to help the entire sales team thrive & develop
  • Ensure the CRM is up to date and report back to leadership regularly on pipeline, performance and forecast