DigitalGenius is an AI-powered solution designed to enhance customer service for Ecommerce. The platform utilizes advanced AI technologies, including conversational AI, visual recognition, and generative models, to automate and optimize customer interactions across various channels. With deep integrations into existing systems, DigitalGenius ensures efficient, end-to-end resolution of customer inquiries, delivering a superior and streamlined customer experience. The company has established itself as a leader in the market, trusted by major brands and demonstrating significant traction in improving customer satisfaction and operational efficiency.

England, UK

London, UK

Mile End, London, UK

Kingston Vale, London SW15, UK

DigitalGenius

Enterprise

Customer service

At RRE, we are committed to helping founders build category-defining companies in industries ranging from financial services (OnDeck, Avant, Venmo) to 3D printing (Makerbot), and from media (BuzzFeed, Business Insider, TheSkimm) to space and robotics (Jibo, Spaceflight, Spire). We invest primarily in Seed, Series A, and Series B rounds, and we take pride in being active strategic and operational - as well as financial - partners. Our unparalleled network of relationships across multiple industries and countries allows us to help the companies we invest in with strategy, business development, marketing, recruiting, and much more. Simply put, we think of ourselves as being far more than just a source of capital for companies.

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