DigitalGenius is a venture-backed artificial intelligence (AI) company, bringing practical applications of deep learning and AI to some of the largest customer service operations in the world of fast growing companies.We’re a growing team of like-minded and supportive people with the goal of making customer service a seamless experience. Our team is remote with colleagues based in the UK, US and Europe. We are seeking a highly skilled and detail-oriented QA Engineer to join our product team to help us test our suite of web based products. The role will be focused on testing our products as part of our development lifecycle and also regression and exploratory testing in production based environments. We are looking for a self starter who is able to help us shape our testing strategy to help us ensure we ship bug free and quality software.

Software Engineering

(Quality Assurance)

(Data & Analytics)

Quality Assurance

(Engineering)

(Qualitative Analysis)

United Kingdom

DigitalGenius is the AI platform that puts customer support on autopilot by understanding conversations, automating repetitive processes and delighting your customers. The platform is powered by deep learning that understands your customers’ objectives, then drives automated resolutions through APIs that connect seamlessly to your own backend systems. This is the practical application of AI that delivers the concrete ROI you’ve been waiting for. The DigitalGenius mission is simple: they aim to transform the customer service function, and to make the lives of both agents and customers easier, while helping businesses reduce their costs. Their platform integrates with your existing CRM, and allows for fast, effective end-to-end resolution of customer inquiries through deep learning and open APIs. It's already reducing costs and boosting customer satisfaction scores in contact centers worldwide.

England, UK

London, UK

Mile End, London, UK

DigitalGenius

QA Engineer

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QA Engineer