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Operations Associate I



Boston, MA, USA
Posted on Wednesday, February 7, 2024

At Tive we imagine a world fully transparent, where everything and everyone is connected. We want to pioneer beyond what the world thought possible so what others hold near and dear arrives on time and in full.

We believe and live four core company values:

  1. Create transparency first, everything else second: We believe the strongest trust belongs to those who are transparent, open and deliver on their word.

  2. Make it simple: We expect to do the work and deliver technical solutions to complex problems, simply.

  3. At Tive, we’ve got your back: We hold fierce loyalty to our people.

  4. Relentless iteration to find a better way: Our energy to learn new things and create solutions every day is unmatched anywhere in the world.

Tive exists to solve the real time visibility challenges related to one of the world’s largest and most complex networks: global logistics and supply chain. Our team is focused on giving our customers the most access to accurate, live, and meaningful information about their shipments. Whether by road or rail, ocean or air, Tive is the most innovative and accurate way for companies to track their cargo.

As part of the Quality and Operations team, you will help us grow and improve the Tive Green program. This initiative is designed to consciously avoid adding to the waste generated by the shipping and logistics industry. Through relentless iteration we aim to make the lifecycle of our product environmentally friendly through reuse. Your work in this role will allow our program to accept and refurbish an even greater number of devices with care and efficiency.

Our ideal candidate has:

  • Experience with following a written procedure

  • The ability to coordinate with team members quickly and clearly

  • The ability to lift 30 pounds

This role will:

  • Support process improvement activities for the Refurbishment and Tive Green programs.

  • Process material for refurbishment as part of the Tive Green program (including the following):

  • Load and unload charging bays.

  • Clean and prepare returned units for processing.

  • Package units for use.

  • Receive material into the ERP system, as needed.

  • Assist Operations Associate level II, as needed:

  • Sort incoming material for receiving.

  • Complete processing tasks under direction.

  • Assist in routine inventory management.

Nice to Have:

  • Experience with spreadsheets or data entry.

  • Experience with Google Workspace.

  • Experience with production control systems (ERP) is a significant plus.

We celebrate diversity and consider it key to our success as a team and a company. We are proud to be an equal opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.