Retail Area Manager
The Black Tux
Sales & Business Development
Atlanta, GA, USA
Posted on Feb 5, 2026
Who We Are
About The Black Tux
The Black Tux is reinventing the formal wear industry so people can show up at their best on the days that matter most. The company designs and manufactures modern suits and tuxedos that actually fit—made of 100% wool, ordered online, and delivered for free. Using a combination of machine learning, tailor-trained fit specialists, and industry-leading customer service, The Black Tux guarantees a perfect fit every time.
About the Team
In this role, you'll be joining the Retail team. The Retail team spans across 7 brick and mortar showrooms and over 45 Nordstrom locations, all crucial to supporting our customers. This team specializes in looking at the diverse needs of our customers and uses their expertise to meet people where they are, guide them where they want to be, and seamlessly solve problems along the way. Our retail team ensures our customers have the support they need to become the best version of themselves.
What You’ll Do
To further this important mission, we are looking for an engaging Retail Area Manager to help us build our retail presence in Atlanta, GA and surrounding areas. The team member will partner with the VP and Director of Retail to develop the foundation for our retail business and community presence in multiple cities throughout the Southern states. We are looking for an individual who can work in a fast paced environment and has great interpersonal skills. In this role, you will focus on executing processes and procedures that help us consistently provide an exceptional customer experience and ensure that the showroom exceeds performance targets, and maintains brand consistency. This role will be based out of our Atlanta Showroom.
- Build a team of high-performing TBT Showroom & Nordstrom associates
- Manage scheduling and time-off matters for all TBT Showroom associates and TBT Nordstrom ambassadors
- Identify training needs and support ongoing training and development for all team members
- Analyze sales data to identify trends and areas for improvement across the area
- Regularly visit stores to assess operational efficiency
- Host weekly meetings and performance reviews to management and associates
- Implement and maintain visual merchandising standards across the area
- Oversee the daily operations of multiple retail stores, ensuring all locations are running smoothly and efficiently
- Conduct regular cycle counts, inventory audits, and supply requests to support each location’s product needs for exceptional customer experience
- Ensure appointment compliance across the area to protect the revenue allocation
- Assist with Showroom or Nordstrom launches as the business requires
- Embody our values and effectively conveying our brand philosophy to customers and employees
- Manage and support employee lifecycle including hiring, training, disciplinary actions, terminations, and conflict resolution as needed within an assigned area
- Manage store budgets, control store and travel expenses, and optimize operational costs for the assigned area
Who You Are
- 5-10+ years of retail or related industry management experience
- Proven record hiring, managing, developing, and retaining a team
- Excellent interdepartmental communicator who can share feedback to improve company performance and customer experience
- Independent work ethic, highly organized in time management skills, and personal accountability
- Innovative, positive, proactive team player
- Ability to adapt to changing priorities
- Proficient in technology and a quick learner for new platforms
- Strong analytical and problem-solving skills
- Willingness to travel to stores throughout the South or other areas as needed
- Experience as a vendor or partner within a department store is a plus
- Previous remote or satellite leadership is a plus
- A bachelor's degree is a plus
You describe yourself as kind, collaborative, and creative. You know ownership is more than responsibility; it's about taking pride in your work and accountability for any success or failure. Customer experience is at the heart of everything you do, it inspires and motivates you to hold a high expectation of yourself and your teammates. You are humble, inclusive, and respectful.
Perks & Benefits
- Competitive medical, dental, vision, and disability plans
- Option to participate in a 401(k) plan through Betterment
- Generous paid time off
- Paid holidays
- No Black Friday adjusted hours
- Monthly cell phone reimbursement
- Monthly wellness stipend
- 6 weeks paid parental leave; an additional 6-8 weeks disability leave for eligible birthing parents
- One Medical and Wellhub (Gympass) membership
- Employee engagement, cultural events, and trainings
- Discounts on garment rental and purchases for you, your partner, and friends & family
- Annual compensation review process
Diversity Equity & Inclusion
We believe our people are our most important asset. The Black Tux is committed to bringing people together from various backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. We are an equal-opportunity employer to all.
The Black Tux Participates in E-Verify. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual's employment eligibility to work in the United States.
#EC
75000 - 82000 USD a year
The base salary range for this position will be $75,000-$82,000. Compensation may vary based on the candidate’s skills, qualifications, and location. The Black Tux defines compensation plans using market data aligned with comparable companies at a similar stage and size as ours.
How we work at The Black Tux
At The Black Tux, we have 3 different ways we work (onsite, remote, and hybrid) to support the multi-faceted needs of our team. We encourage you to apply for roles that match the work-type and location where you currently or plan to live.
Onsite TBT team members need to be in person working full-time (40 hours per week) from an office, warehouse, or showroom. The reason being is that these roles have a requirement for a physical presence to do their job with customers, team members, or at one of our locations. We host a number of onsite events where all our team members are welcome!