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Warehouse Ambassador

The Black Tux

The Black Tux

Customer Service
gardena, ca, usa
Posted on Friday, April 19, 2024
The Black Tux is reinventing the formalwear rental industry so people can show up at their best on the days that matter most. The company designs and manufactures modern rental suits and tuxedos that actually fit—made of 100% wool, ordered online, and delivered for free. Using a combination of machine learning, tailor-trained fit specialists, and industry-leading customer service, The Black Tux guarantees a perfect fit every time.
A Black Tux Warehouse Ambassador will be responsible for training new associates and existing associates. An ideal candidate will possess excellent problem solving, communication and leadership skills. As an Ambassador, you will report to the Lead of your department and ensure trainer/trainee expectations are met. You will be responsible for guiding your new hires during their first week and assisting to the best of your ability with any questions.

What You’ll Do

  • Train new and existing associates on functions and provides additional support as needed
  • Ensure all labor is conducted following the floor plan
  • Maintain 5S condition of work area
  • Follow company safety policies and procedures and encourages associates to do the same
  • Notify the lead or manager about quality and/or safety issues
  • Follow standard operating procedures and notifies a lead/manager of any challenges performing the function
  • Maintain work pace at an assigned throughput (TPH) rate while maintaining highest level of quality
  • Notify lead of any shortage on supplies
  • Perform other duties as assigned by lead or manager such as additional departments you have been trained in
  • Must be willing to fill in for lead in their absence
  • Ability to work with others as a team for operational needs, project initiatives, or concerns
  • Ability to easily use Korber One to review TPH, transactions, times, functions, etc.
  • Provide a positive attitude and work environment for team members
  • Troubleshoot basic tablet or device issues

Who You Are

  • Experience with Korber One (WMS) and handheld devices (RF)
  • Highly effective written and verbal communication skills
  • Bilingual (English & Spanish) preferred
  • Experience in fast-paced, high unit retail Distribution Center environment
  • Analytical thinker; able to solve problems quickly and effectively
  • Experience and complete understanding of Lean and 5S concepts is a big plus
  • Apparel industry, menswear and/or startup experience a plus
  • Excellent collaboration and planning abilities
  • Great organizational skills with the ability to handle multiple tasks
  • You sweat the small stuff and pay attention to detail
  • Working knowledge of MS Excel and Google Drive
  • Maintain condition of work area (i.e. free of trash, product in the correct location, etc.)
  • Follow company safety policies and procedures and encourage other associates to do the same
  • Follows the standard operating procedures and notifies lead or manager in case of any challenges performing the function
  • Maintains work pace at an assigned throughput rate while maintaining highest level of quality
  • Notifies lead or manager immediately about any quality defect
  • Performs other duties as assigned
  • Attention to detail is a must and quality-driven
  • Must be punctual to shift timings
  • Ability to lift and carry up to 50 pounds in a physical environment
  • Ability to stand for periods of time up to and exceeding 120 minutes
  • HS Diploma or GED strongly preferred.
  • 0-2 years of experience in the area of responsibility

Perks & Benefits At The Black Tux

  • Generous Paid Time Off
  • 15 Observed Holidays
  • Our Health, dental and vision plans are competitive, and we cover 100% of employee coverage and 50% of dependents
  • We provide a 401(k) plan through Betterment
  • Weekly catered lunches
  • Paid maternity and paternity leave
  • Stocked Kitchen and Pantry
  • Employee events and team bonding activities
  • Free tuxedo rentals
Our people are the most important asset to us. Our benefits, perks, pay and culture reflect this in every decision we make. If you want to learn more about us, check out our Culture Book.
We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities. Notice to California Job Applicants disclosed here.