ScreenMeet is a cloud-native remote support solution that integrates seamlessly with existing CRM, CSM, and ITSM systems like Salesforce, ServiceNow, and Microsoft Dynamics. The platform enhances agent productivity by enabling secure remote support, screen sharing, and co-browsing, allowing agents to resolve issues efficiently. With a focus on modernizing IT Help Desks and Contact Centers, ScreenMeet supports nearly 50,000 agents and 400 million end-users globally, boasting a strong market position among Fortune 500 companies. The solution is designed to improve customer experience and operational efficiency, making it a compelling choice for enterprises looking to enhance their support capabilities.

San Francisco, CA, USA

ScreenMeet

Productivity tools

Enterprise

At RRE, we are committed to helping founders build category-defining companies in industries ranging from financial services (OnDeck, Avant, Venmo) to 3D printing (Makerbot), and from media (BuzzFeed, Business Insider, TheSkimm) to space and robotics (Jibo, Spaceflight, Spire). We invest primarily in Seed, Series A, and Series B rounds, and we take pride in being active strategic and operational - as well as financial - partners. Our unparalleled network of relationships across multiple industries and countries allows us to help the companies we invest in with strategy, business development, marketing, recruiting, and much more. Simply put, we think of ourselves as being far more than just a source of capital for companies.

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