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Product Operations Associate - Singapore

Paxos

Paxos

Product, Operations
Singapore · Remote
Posted on Wednesday, November 1, 2023

We are looking for a Product Operations Associate to join our rapidly growing FinTech company. The Product Operations Associate helps support firm-wide business operations and strategic infrastructure development and support for Paxos globally. The role will be a unique blend of both developing and delivering best in class business operations including asset settlement, reconciliation, analytical reporting and customer interaction. In addition, this person will have a hand in several special projects and strategic initiatives across the various products and stakeholders within Paxos, including crypto assets, securities and precious metals.

About Paxos

Paxos is on a mission to enable the movement of any asset, any time, in a trustworthy way. Today’s financial infrastructure is archaic, expensive, inefficient and risky - supporting a system that leaves out more people than it lets in. So we’re rebuilding it.

As a regulated blockchain infrastructure company, we use technology to tokenize, custody, trade, and settle assets for enterprise clients like PayPal, Bank of America, and Interactive Brokers. Paxos is a top-funded blockchain company, with more than $500 million in total funding from leading investors like OakHC/FT, Founders Fund, PayPal Ventures, and Declaration Partners. Together, we empower today’s financial leaders to build a more open, trusted economy.

As a Product Operations Associate , you’ll get to:

  • You will build a nimble infrastructure where we can support an expanding innovative product base. Additionally, we’re seeking someone who can execute all workflows for speed and accurate delivery while participating in strategic reengineering, audit, risk, and new business initiatives.
  • You will actively engage with users and provide scaled support to resolve their issues, identify user trends, and work with cross-functional partners to resolve issues using technology and automation.
  • You will actively partner cross-functionally with stakeholders of the engineering, and other cross functional partners to build scale and promote risk mitigation policy.
  • You will drive delivery of operational milestones and strategic initiatives set by Operations Management at the company-wide level by ensuring rigor through best-in-class project management practices and by applying critical thinking to each business decision
  • You will manage business operations to ensure fiat currency and crypto assets are deposited, custodied, and withdrawn seamlessly, and issues are detected and resolved promptly. This includes some after hours work, weekend work, and office visits.
  • Immerse yourself in blockchain technology, cryptocurrency for enterprises and investors, our regulation-first approach, and more!
  • Requirement to be able to commute into Paxos' SGP office frequently

Your experience should include:

  • You have 1-4 years of experience
  • You have strong analytical skills and ability to recognize and analyze trends in data is a plus
  • You have strong attention to detail and passion for solving problems
  • You have the ability to thrive in ambiguity with organization and asking the right questions
  • You have the ability to multitask and prioritize in a fast-paced environment.
  • You have comfort working in a tech-driven environment with the ability to coordinate across several stakeholder groups (Engineering, Operations, Compliance, Marketing, People, Strategic Initiatives-Office of the CEO)
  • Ability to get your hands dirty and create leverage on projects by bringing your unique expertise and willingness to learn the moving parts
  • You have strong project management orientation with the ability to communicate issues/concerns before they become fires and facilitate the right stakeholders in a discussion to solve for them
  • Experience in FinTech or financial services is a plus

Other than these qualifications, we're hoping to bring someone on board who loves what they do and can't wait to join an amazing team.

What you’ll love about Paxos:

Paxos has consistently been recognized on the Forbes Fintech 50, CB Insights Blockchain 50 and Built In’s “Best Places to Work” lists. Paxonians have significant ownership and impact on our business, as well as benefits like company equity, health insurance, family leave, a quarterly stipend for development, a stipend for home office setup and unlimited PTO. From team product demos and virtual lounge and learns to care packages and an active Slack #shoutouts channel, there are countless opportunities to connect and make your mark. Help us continue to build a new, open financial system from one of our three offices or right from your home!

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Our Paxos team is made up of passionate people from all over the world with different perspectives and experiences. If this opportunity excites you, but your experience doesn’t perfectly match the description…apply! Unique voices help us build a more transparent and open economy.

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