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Head of People Operations



People & HR, Operations
United States · Remote
Posted on Friday, May 19, 2023

The Head of People Operations is at the forefront of Paxos’ efforts to enable the sustainable and scalable growth of our global team. You’ll be an architect and builder, leading a team to design and implement key programs, policies and processes to support candidates and employees at all stages. Through partnership with senior leadership and cross-functional stakeholders, you’ll drive organizational change, leverage data and analytics to evolve programs, and ensure that we’re shipping world-class experiences to all our candidates and employees.

Paxos is on a mission to enable the movement of any asset, any time, in a trustworthy way. Today’s financial infrastructure is archaic, expensive, inefficient and risky - supporting a system that leaves out more people than it lets in. So we’re rebuilding it.

As a regulated blockchain infrastructure company, we use technology to tokenize, custody, trade, and settle assets for enterprise clients like PayPal, Novi, Bank of America, and Interactive Brokers. Paxos is a top-funded blockchain company, with more than $500 million in total funding from leading investors like OakHC/FT, Founders Fund, PayPal Ventures, and Declaration Partners. Together, we empower today’s financial leaders to build a more open, trusted economy.

As Head of People Operations, you’ll get to:

  • Design and implement key People Operations (HR and Talent Acquisition) infrastructure that will enable Paxos to scale smoothly in the years to come
  • Oversee the roadmap and administration of people-related programs and policies including, but not limited to, all stages of the employee journey, benefits, leaves of absence, HR & recruiting tech stack, immigration, labor compliance, etc.
  • Drive critical people and cross functional projects & initiatives that are beneficial to employees in the US, UK, Singapore, setting scalable frameworks as we expand our footprint globally
  • Serve as an internal consultant to the HRBPs, Talent Acquisition and stakeholders across the organization on a variety of topics
  • Enable maximizing efficiency and upscaling processes, including proposing new or improved processes, guidelines, tools and systems to support the organization’s needs
  • Collaborate across the People Team to create and continuously fine-tune programs through feedback loops, metrics, trends, key insights and detailed analyses
  • Build analytics capability to ensure key stakeholders have the right insight inform decision making
  • Anticipate needs and proactively offer to implement solutions to be in lock step with the growth of the business
  • Immerse yourself in blockchain technology, cryptocurrency for enterprises and investors, our regulation-first approach, and more!

Your experience should include:

  • Minimum 10+ years of progression experience in HR operations
  • Strong operational background with experience working in hyper-growth technology companies with teams in multiple states and international locations
  • Proven ability to plan, prioritize and drive to success multiple projects simultaneously with demonstrated subject matter expertise in HR and talent acquisition tech stacks, compensation and benefits, people analytics, immigration and employment law and people policies and processes
  • Excellent organization and interpersonal communication skills, tact and discretion in handling information, attention to detail, and strong work ethic. Ability to effectively collaborate and work with all levels
  • Expertise in Workday with prior experience in leading through successful multi-phased Workday implementations
  • Strong quantitative skills is a must (advanced formulas, business insights tools)
  • Superior organizational skills and excellent attention to detail
  • Strong project management skills and experience managing cross-functional relationships and priorities

You might also have:

  • Experience working with large database sets and multiple HR-related tools, including HRIS, performance management, compensation planning and benefit portals
  • Excellent leadership and planning skills

What you’ll love about Paxos:

Paxos has consistently been named as a “Best Place to Work” by BuiltIn and listed on Forbes Fintech 50. All of our employees have significant ownership and impact on our business, as well as benefits like company equity, health insurance, family leave, a quarterly stipend for development, a stipend for home office setup and unlimited PTO. From team product demos and virtual lounge and learns to care packages and an active Slack #shoutouts channel, there are countless opportunities to connect and make your mark. Help us continue to build a new, open financial system from one of our three offices or right from your home!

Learn more:





Our Paxos team is made up of passionate people from all over the world with different perspectives and experiences. If this opportunity excites you, but your experience doesn’t perfectly match the description…apply! Unique voices help us build a more transparent and open economy.



Paxos offers a competitive total compensation and benefits package, including equity. Actual salary within that range is dependent upon the individual’s skills, experience and qualifications.

Expected range of the salary component of the package:
$257,975$303,500 USD