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Global Benefits Specialist

Palantir Technologies

Palantir Technologies

Accounting & Finance
London, UK
Posted on Tuesday, June 29, 2021
A World-Changing Company
Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
As a Benefits Specialist, you are responsible for day-to-day benefit administration and employee education at Palantir. You are outcome-oriented, and pursue solutions in a thoughtful, iterative, and empathetic way. You have a keen eye for detail and critical thinking, a focus on accuracy, and excellent customer service skills. You are someone who is motivated by helping employees through onboarding, educating new hires about our benefits, managing vendors to ensure the services they provide are high quality, and consistently improving processes that remove friction and enhance the employee experience.
Most importantly, you find people-focused work exciting and rewarding. Our company is filled with amazing, brilliant and dedicated folks from around the world, and we work hard to serve and support our colleagues in the shared pursuit of our mission.

Core Responsibilities

  • Act as a first point of contact and ongoing resource for employee questions, including healthcare, pension, dental, vision, life and disability insurance, benefit enrolments/changes, and eligibility
  • Manage benefit operations for EMEA plans, including enrolments, files, invoicing, vendor management and employee experience across multiple countries
  • Support country benefit renewals (census files, employee outreach and communication, enrolments, file feeds etc.)
  • Manage EMEA time off and leave of absence cases, including employee questions and stakeholder communication
  • Cultivate and manage relationships with carriers and cross-functional partners (Payroll, Mobility, etc.) to ensure delivery of high quality and legally compliant programmes

What We Value

  • Strong communication and interpersonal skills; able to provide high-quality support to employees with empathy
  • Attention to detail, operational excellence, and ability to balance competing priorities; comfortable navigating between a high volume of inbound requests, while driving forward projects
  • Ability to operate both independently and collaboratively, handle ambiguity, and tackle open-ended problems
  • Comfortable supporting a global population in multiple time zones, working through email, messaging, and video conferencing where needed
  • HRIS/Benefit administration experience in Workday
  • Expertise in multi location benefits management with EMEA preferred

What We Require

  • 2+ years of benefit experience
  • Initial onboarding in-office and then 2-3 days in-office/week ongoing
Life at Palantir
We want every Palantirian to achieve their best outcomes, that’s why we celebrate individuals’ strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.
In keeping consistent with Palantir’s values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the city and or country in which you are employed. If the posting is specified as Onsite, you are required to work from an office.
Palantir is committed to promoting a culture of diversity, equity, and inclusion. We believe that all Palantirians share the responsibility of upholding our commitment to these values and encourage candidates from a wide range of backgrounds, perspectives, and lived experiences to join us in solving the world’s hardest problems.
Palantir is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible) and need to request a reasonable accommodation for any part of the application or hiring process, please reach out and let us know how we can help.