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Quality Engineering Compliance Manager

Palantir Technologies

Palantir Technologies

Legal, Quality Assurance
Palo Alto, CA, USA
Posted on Saturday, June 1, 2024
A World-Changing Company
Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
Palantir Technologies is seeking a Quality Engineering Compliance Manager to support our rapidly growing life sciences business. You will continue to build and improve Palantir’s GxP Quality Management System (QMS) framework.
You will enable Palantir’s QMS to meet regulatory requirements and support change and innovation. You’ll drive improvements to GxP quality systems and processes through a software quality engineering lens. You will work closely with other functional departments within Palantir to further refine and scale Palantir’s QMS, internal systems, and product features to meet our compliance bar. You will need to translate between Palantir’s modern software development practices and customer’s understanding/description of regulatory requirements.
Our ideal candidate is self-motivated and implements quality at every corner of the business. You have a background in software engineering, with a clear understanding of SDLC, developer tooling, and SaaS. You will also need to be innovative, collaborative, and receptive to feedback. The role and its surrounding organization aren't rigidly defined, so it's important that you can navigate an unstructured environment to fulfill critical business initiatives. Being able to develop interpersonal relationships with stakeholders across various teams will be key to being successful in this role. It will entail influencing existing processes by suggesting and driving change to champion quality-first principles.
Ultimately, you will drive the vision and direction of Palantir’s QMS. This is an opportunity to build something that will scale and support Palantir.

Core Responsibilities

  • Continue to develop a Palantir-wide QMS that lives under ISO 9001 and drives consolidation of process documentation and promotes process consistency at Palantir.
  • Develop and maintain a Change Management software system atop Palantir Foundry that is adaptive to client requirements, whilst conforming to developer practices within Palantir.
  • Periodically run Change Management meetings with key client POCs demonstrating proactive and retroactive changes to guide changes in client SOPs and trainings for client personnel.
  • Support implementation and maintenance of internal software applications and systems supporting QMS processes like Document Management System and Learning Management System.
  • Periodically audit developer authored unit and integration tests and work with Product Development teams to ensure maximal code coverage.
  • Run Installation Qualification (IQ), Operational Qualification (OQ) and guide Performance Qualification (PQ) of Palantir Foundry system.
  • Author and ensure implementation of approved procedures across the organization, setup non-conformance and CAPA processes to monitor deviations and management reporting.
  • Establish and nurture inter-departmental relationships to drive key objectives such as socializing SOPs, conducting and enforcing training programs, negotiating release process with product development teams.
  • Be the champion and advocate for ingrained quality across Palantir, work with product development and product reliability teams to implement GxP processes.
  • Support customer enablement lifecycle, include customer and FDA audits, as well as assessment questionnaires for GxP clients.

What We Value

  • A visionary who has no problem getting their hands dirty and doing the work necessary to create and improve the state of the world.
  • Experience documenting SOPs and coordinating cross-functionally to maintain adherence to documented process.
  • Interest in building and maturing a program, specifically in the quality space (Quality Management System and process areas within a QMS (e.g. Doc Control, Training, Supplier Management CAPA, SDLC, Change Management, etc.)).
  • Experience navigating the product life cycle, as well as standard SDLC in a DevOps world.
  • Thrives in a fluid, dynamic and fast-paced environment, specifically a modern SaaS company.
  • Ability to connect and develop positive relationships with employees across cross-functional teams (Engineering, Compliance, Product Reliability, Product Development, among others).
  • Experience in demonstrating value proposition of a quality to internal stakeholders without experience/buy-in.

What We Require

  • You have at least 6+ years of relevant work experience.
  • Software Development (Test) Engineering experience.
  • Knowledge of FDA and EU regulatory requirements and other guidelines related to GxP activities, including 21 CFR Part 11 / GAMP 5, and supporting CSV work a plus.
  • Bachelor’s degree in Computer Science, Information Systems, Management Information Systems, or related.
  • Our benefits aim to promote health and wellbeing across all areas of Palantirians’ lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies.

Benefits

  • Medical, dental, and vision insurance
  • Life and disability coverage
  • Paid leave for new parents and emergency back-up care for all parents
  • Family planning support, including fertility, adoption, and surrogacy assistance
  • Stipend to help with expenses that come with a new child
  • Commuter benefits
  • Relocation assistance
  • Unlimited paid time off
  • 2 weeks paid time off built into the end of each year
Salary
The estimated salary range for this position is estimated to be $90,000 - $150,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual’s relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives.
Life at Palantir
We want every Palantirian to achieve their best outcomes, that’s why we celebrate individuals’ strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.
In keeping consistent with Palantir’s values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office.
Palantir is committed to promoting a culture of diversity, equity, and inclusion and is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe that all Palantirians share the responsibility of upholding our commitment to these values and encourage candidates from a wide range of backgrounds, perspectives, and lived experiences to join us in solving the world’s hardest problems. Palantir does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Palantir is committed to working with and providing reasonable accommodations to qualified individuals with physical and mental disabilities. Please see the United States Department of Labor’s EEO poster, EEO poster supplement and Pay Transparency Notice for additional information.
Palantir is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible) and need to request a reasonable accommodation for any part of the application or hiring process, please reach out and let us know how we can help.