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Quality Compliance Specialist

Palantir Technologies

Palantir Technologies

Legal, Quality Assurance
Washington, DC, USA
Posted on Tuesday, April 16, 2024
A World-Changing Company
Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
Palantir Technologies is seeking a Quality Compliance Specialist to support our rapidly growing life sciences business. You will maintain day to day aspects of the quality management system (QMS), such as Document Management, Training, and Corrective and preventive action (CAPA). You will work closely with other functional departments within Palantir to enhance systems supporting electronic document management system (eDMS), learning management system (LMS) and CAPA.
Our ideal candidate is excited about applying their knowledge in life sciences to the SaaS space. You enjoy hands on work, demonstrate a meticulous attention to detail, and enjoy solving hard problems.

Core Responsibilities

  • Act as a System Administrator that manages all aspects of this system including user access and periodic reviews for the Document Management System (DMS), the LMS, and CAPA.
  • Perform document management activities in the electronic document management system for controlled documents throughout its lifecycle (e.g. SOPs, Policies, Work Instructions, Forms).
  • Design and develop training programs and materials, including workshops, seminars, e-learning modules, and manuals, tailored to the needs of the organization and individual departments for the LMS.
  • Oversee the CAPA process, including identification, documentation, evaluation, resolution, and closure of corrective and preventive actions.
  • Utilize various analytical tools and methodologies such as 5 Whys, Fishbone diagrams, and FMEA (Failure Mode and Effects Analysis) to conduct thorough investigations to identify the root causes of identified issues for the CAPA process.
  • Help the organization with defining and collecting Compliance Metrics while continuously assessing and improving relevant processes and systems.

What We Value

  • Thrives in a dynamic and fast-paced environment, specifically a modern SaaS company.
  • Ability to connect and develop positive relationships with employees across cross-functional teams (engineering, compliance, product reliability, product development, among others).
  • Excellent analytical and problem-solving skills, with a proven ability to conduct effective root cause analysis.
  • Natural curiosity and passion for becoming more technical in the SaaS space.

What We Require

  • You have at least 3+ years of relevant work experience.
  • Bachelor’s degree in Computer Science, Information Systems, Management Information Systems, or related.
Life at Palantir
We want every Palantirian to achieve their best outcomes, that’s why we celebrate individuals’ strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.
In keeping consistent with Palantir’s values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office.
Palantir is committed to promoting a culture of diversity, equity, and inclusion and is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe that all Palantirians share the responsibility of upholding our commitment to these values and encourage candidates from a wide range of backgrounds, perspectives, and lived experiences to join us in solving the world’s hardest problems. Palantir does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Palantir is committed to working with and providing reasonable accommodations to qualified individuals with physical and mental disabilities. Please see the United States Department of Labor’s EEO poster, EEO poster supplement and Pay Transparency Notice for additional information.
Palantir is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible) and need to request a reasonable accommodation for any part of the application or hiring process, please reach out and let us know how we can help.