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Operations Analyst - US Government

Palantir Technologies

Palantir Technologies

IT, Operations
Washington, DC, USA
Posted on Tuesday, August 16, 2022
A World-Changing Company
Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
As Operations Analysts supporting our US Government teams, we track and stabilize projects, remove roadblocks, drive operational outcomes, and anticipate needs, allowing the team to focus on the problems they are best equipped to solve. This role requires a combination of operations, project management, process optimization, and execution skills.
In this role, you’ll demonstrate your strength in organization and innovate on ways to help the teams you support be as productive and impactful as possible. You’re resourceful and can drive towards a solution if things go awry. Communication is one of your greatest strengths and you excel at constructing order out of ambiguity.
You will also be responsible for driving US Government projects forward and owning their operational outcomes. Our ideal candidate is innovative, collaborative, and can balance differing goals and viewpoints when identifying solutions. You will be part of a team of individuals who are just as passionate about supporting one another as they are about Palantir’s mission. We operate in a high accountability, high expectation environment where the goal is always to produce the best solution. Willingness to accept and respond to feedback is critical.

Core Responsibilities

  • Act as the first-responder when issues arise, helping troubleshoot while also creating and implementing creative solutions.
  • Support the team and project delivery by identifying and reducing bottlenecks, blockers, or friction.
  • Craft and implement processes or tools to reduce friction and optimally utilize resources.
  • Partner with Palantir stakeholders to spot gaps in process, scope projects / initiatives, and deliver results on-time, on-budget, and at a high-quality bar.
  • Leverage the collective knowledge of the team – learn and develop expertise to cover a critical gap or bolster important efforts and projects, internalize feedback, and invest in your personal growth.

What We Value

  • An ability to work in fast-paced environment by maximizing organizational efficiency.
  • An ability to problem solve while navigating differing viewpoints and ideas, and remaining open to new ideas and potential failures.
  • Capacity to learn new skills and technologies to deliver the most effective solutions, and understand, translate, and communicate technical concepts to others.
  • Sound judgment, with the ability to recognize inefficiencies and quickly mitigate.
  • High level of attention to detail, including maintaining accurate records and diligently tracking project metrics.

What We Require

  • Ability and willingness to obtain a US security clearance at the Secret designation or above
  • Ability to travel 10-25%
Life at Palantir
We want every Palantirian to achieve their best outcomes, that’s why we celebrate individuals’ strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region.
In keeping consistent with Palantir’s values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office.
Palantir is committed to promoting a culture of diversity, equity, and inclusion and is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe that all Palantirians share the responsibility of upholding our commitment to these values and encourage candidates from a wide range of backgrounds, perspectives, and lived experiences to join us in solving the world’s hardest problems. Palantir does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Palantir is committed to working with and providing reasonable accommodations to qualified individuals with physical and mental disabilities. Please see the United States Department of Labor’s EEO poster, EEO poster supplement and Pay Transparency Notice for additional information.
Palantir is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible) and need to request a reasonable accommodation for any part of the application or hiring process, please reach out and let us know how we can help.