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Senior Platform Infrastructure Engineer



Other Engineering
New York, NY, USA · Remote
Posted on Thursday, June 20, 2024
At Olo, we develop an online food ordering platform used by many of the country’s largest restaurant chains, reaching millions of consumers. If you’ve ordered directly from a restaurant brand’s app or website, chances are, we’ve made that happen!
Reporting to the Platform Evolution Engineering Manager, you will be at the forefront of designing, implementing, and supporting advanced infrastructure solutions for our rapidly growing platform. Your expertise will drive the next generation of our infrastructure strategy, ensuring it is robust, scalable, and secure.
This fully remote position (you can work remotely from anywhere in the U.S. or at Olo's headquarters in NYC) requires participation in an on-call rotation to ensure seamless operations.

What You'll Be Doing

  • Champion infrastructure as code (IaC) practices, implementing high-impact changes independently.
  • Manage multiple Kubernetes clusters running containerized microservices
  • Design and implement automated processes for infrastructure and environment needs.
  • Collaborate with Platform and Software Engineers to resolve complex platform issues and develop sustainable solutions.
  • Own identified platform issues, researching root causes and implementing resolution strategies.
  • Monitor system performance, identify emerging problems, and optimize system performance.
  • Lead large, complex projects to successful delivery.
  • Mentor team members and expand the organization's engineering knowledge.

What We'll Expect From You

  • 7+ years of experience in a similar role
  • Extensive experience with AWS technologies and automation tools such as Terraform, Ansible, and container orchestration with Kubernetes.
  • Demonstrated ability to lead large, complex projects and drive technical initiatives.
  • Capable of effectively debugging and troubleshooting complex systems.
  • Strong knowledge of CI/CD tools (such as TeamCity, GHA, Octopus, ArgoCD, FluxCD, Github, Gitlab), automation processes, and scripting languages such as BASH, Python, or PowerShell.
  • Proficient in Linux and Windows server administration.
  • Effective collaborator and mentor with strong communication skills.
  • Knowledgeable in security and compliance best practices.
  • Experience with AWS Managed Streaming for Apache Kafka (MSK) and supporting related technologies.
About Olo
Olo is the engine of hospitality powering the restaurant industry's digital transformation. As a leading open SaaS platform, we enable over 700 restaurant brands to jointly reach 85 million connected guests across approximately 80,000 locations. More than two million orders per day run on Olo's platform, allowing brands to maximize the convergence of digital and brick-and-mortar operations while raising the bar on hospitality. The result: brands do more with less and make every guest feel like a regular. With integrations to over 300 technology partners, our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. You have likely used Olo and not even known it! Learn more at olo.com
We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, on the 82nd floor of One World Trade Center.
We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays plus year-end closure, fully paid health, dental and vision care premiums, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more!
Our best estimate of the compensation range for this opportunity is $136k-195k annually for a Senior Engineer II, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.
We encourage you to apply!
We value diversity. At Olo, we know a diverse and inclusive team makes our workplace better. Don't meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we’re a part of. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.