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Partner Ecosystem Associate



New York, NY, USA · Remote
Posted on Thursday, October 19, 2023
The Olo platform and our partner ecosystem is the backbone of online food ordering for many of the country's largest restaurant chains, reaching millions of consumers. Chances are if you've ordered directly from a restaurant brand's app or website, we've made that happen.
Olo is looking for a Partner Ecosystem Associate to join our Partner Ecosystem team. You will report to the Senior Director of Partner Ecosystem and work hand-in-hand to help manage partners and coordinate across internal groups at Olo (including Product, Sales, Finance, and Customer Success) with the goal of building and managing the most robust developer and third-party ecosystem for Olo's restaurant and foodservice brands.
You can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.

What You'll Do

  • Partnership management for third-party partners that include (but are not limited to) agencies, loyalty, marketing, data intelligence, consulting.
  • Maintain knowledge bases on all ecosystem partnerships to educate internal and external stakeholders.
  • Collaborate with Go-To-Market teams to support onboarding strategic partners.
  • Work with our internal Specialist team to onboard new brand clients and manage the intake of partners to ensure they abide by best practices.
  • Identify business development opportunities within the partner Ecosystem
  • Work with Olo's teams to answer any delivery, product enhancement, or developer support related questions and provide strategic direction.

What We'll Expect From You

  • 2+ years of experience in a partner-facing or account management role.
  • Excellent project management skills, including experience working with other departments and external partners, and executing against deadlines.
  • Self-motivated and goal-oriented, with a demonstrated ability to work independently.
  • Outstanding ability to solve problems using available resources, and thoughtfully explain resolutions and best practices.
  • Experience with Salesforce or comparable CRM tools.
  • Legally able to work in the U.S.
About Olo
Olo is the engine of hospitality powering the restaurant industry's digital transformation. As a leading open SaaS platform, we enable over 600 restaurant brands to jointly reach 85 million connected guests across approximately 84,000 locations. More than two million orders per day run on Olo's platform, allowing brands to maximize the convergence of digital and brick-and-mortar operations while raising the bar on hospitality. The result: brands do more with less and make every guest feel like a regular. With integrations to over 300 technology partners, our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. You have likely used Olo and not even known it! Learn more at olo.com.
We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, located in Tribeca.
We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays plus year-end closure, fully paid health, dental and vision care premiums, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more!
Our best estimate of the compensation range for this opportunity is $65k - 75k annually, depending on the experience you bring and your location. This role is also eligible for incentive compensation. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.
We encourage you to apply!
We value diversity. At Olo, we know a diverse and inclusive team makes our workplace better. Don't meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we’re a part of. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.