At NerdWallet, our mission is to provide clarity for all of life’s financial decisions. Behind that mission is a world-class team—and we need exceptional talent operations leadership to support it. If you're ready to build what’s next and lead with impact, we’d love to meet you.

This is a high-impact role where you’ll be a hands-on leader that will lead the Talent Operations function, optimizing the systems, processes, and infrastructure that power our ability to attract and retain top talent globally.

In this role, you'll drive continuous improvement across our talent operations ecosystem—from day-to-day execution to long-term strategic planning. You'll play a critical part in shaping how our Talent team operates at scale, with a special focus on managing and evolving our Global Contingent Workforce Program, ensuring it delivers efficiency, agility, and value.

We’re seeking an executional leader who brings a passion for operational excellence, a data-informed mindset, and a vision for building scalable talent infrastructure. If you love solving complex problems, streamlining processes, and enabling cross-functional collaboration, this is your opportunity to make a lasting impact on NerdWallet’s talent strategy and business success.

Where You’ll Make a Strategic Impact:

• Operational leader that will elevate the Talent Operations function, continuously improving operational workflows, systems, documentation, and technologies to increase effectiveness and scalability.

• Own and evolve our Global Contingent Workforce Program, delivering innovative, efficient, and compliant solutions that align with our workforce strategy.

• Leverage data and analytics to generate actionable insights, enabling smarter, faster, and more strategic talent decisions across the organization.

• Optimize our talent systems and platforms to enhance user experience, operational efficiency, and team productivity.

• Build and maintain a robust knowledge management infrastructure that ensures accessibility and continuity of critical talent information and resources.
  Drive operational excellence across the recruiting lifecycle, ensuring coordination, communication, and compliance meet the highest standards.

• Strategic advisor by partnering closely with Finance and People teams to align headcount planning and forecasting with business goals, ensuring Talent strategy proactively supports NerdWallet’s evolving workforce needs.

What You Bring to the Table:

• 7+ years of experience leading recruiting, talent operations, or workforce strategy programs, with deep knowledge of full life-cycle recruitment.

• Comfortable with a changing environment and having the ability to be a change leader and having the strategic foresight to anticipate change in processes, etc.

• Experience in building equitable processes and tracking progress through inclusive hiring metrics. Actively cultivates partnerships with organizations and communities.

• A track record of leading cross-functional projects, driving process improvements, and implementing talent systems at scale.

• Proficiency in a range of ATS and CRM platforms, including Ashby, Greenhouse, Lever, or Workday with the ability to assess, optimize, and scale these tools to support evolving business and hiring needs.

• A data-oriented mindset, with the ability to translate complex information into clear insights and recommendations for key stakeholders.

• Strong organizational skills and attention to detail—you keep systems running smoothly and are always a step ahead of operational needs.

• A confident communicator who can flex across audiences—from executive stakeholders to external vendors.

• A collaborative mindset that values feedback, openness, and a team-first approach.

• Proficiency with talent tools and technologies, and a desire to continuously improve and evolve processes using digital solutions.

• A forward-thinking, solution-oriented leader who is energized by change and thrives in fast-paced environments.

Where:

• This role will be remote (based in the U.S.).

• We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well being of you and your family.

What we offer:

Work Hard, Stay Balanced (Life’s a series of balancing acts, eh?)

• Industry-leading medical, dental, and vision health care plans for employees and their dependents

• Rejuvenation Policy – Vacation Time Off + 11 holidays + 4 Mental Health Days Off

• New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care

• Mental health support

• Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests

• Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution

• Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend

• Work from home equipment stipend and co-working space subsidy

Have Some Fun! (Nerds are fun, too)

• Nerd-led group initiatives – Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities

• Hackathons and team events across all teams and departments

• Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction

• Our Nerds love to make an impact by paying it forward – Take 8 hours of volunteer time off per quarter and donate to your favorite causes with a company match

Plan for your future (And when you retire on your island, remember the little people)

• 401K with company match

• Be the first to test and benefit from our new financial products and tools

• Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar

• Disability and Life Insurance with employer-paid premiums

If you are based in California, we encourage you to read this important information for California residents linked here.

NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment.

NerdWallet will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and the San Francisco Fair Chance Act, which requires this notice, as well as the Los Angeles Fair Chance Act, which requires this notice.

NerdWallet participates in the Department of Homeland Security U.S. Citizenship and Immigration Services E-Verify program for all US locations. For more information, please see:

• E-Verify Participation Poster (English+Spanish/Español)

• Right to Work Poster (English) / (Spanish/Español)

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