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Senior Data Ops Engineer

NerdWallet

NerdWallet

Operations
San Francisco, CA, USA · Remote
Posted on Thursday, August 31, 2023

As a member of our Data Ops team, your role involves monitoring, maintaining, and supporting a critical data pipeline within defined SLAs. You'll provide timely updates on operational issues, suggest improvements for efficiency, and ensure data pipeline reliability. Performance tuning and troubleshooting will be key in identifying and resolving bottlenecks for optimal data processing. You'll uphold data governance, implement security controls, and create monitoring tools for proactive issue detection. Handling infrastructure, CI/CD pipelines, and collaborating within cross-functional teams are also vital aspects of your responsibilities.

If you were here 6 months ago, here are some things you might have worked on:

  • Integration of new technologies into our stack, like Segment and dbt.
  • Administration of data tools, including Segment, dbt, Airflow.
  • Administering Snowflake Access Control using Terraform like tools.
  • Working to optimize Snowflake Storage and Compute.

Where you can make an impact:

  • You can make a significant impact on the team by taking ownership of the pipeline's reliability, optimizing its efficiency, and promoting data governance.
  • Proactively monitor and troubleshoot issues to ensure smooth data flow and timely resolution of problems.
  • Collaborate effectively with cross-functional teams, actively participate in scrum ceremonies, and share knowledge to foster a cohesive work environment.
  • Embrace innovation, manage infrastructure, and continuously seek improvements to enhance the team's overall performance and success.

You are:

  • Technically-skilled, able to understand technology tradeoffs that your teams will face and ask the right questions to ensure the right decisions are made.
  • Able to drive process improvements that make the teams more effective over time.
  • Passionate about Data and always eager to explore new data sources, technologies, and methodologies to improve data operations and deliver valuable insights.
  • Continuous learner and ready to adapt new tools, technologies, and standard processes to adapt to evolving data landscapes.
  • Able to work independently, operating without significant input or guidance.

Your experience:

  • 5+ years of relevant experience, 3+ years of experience with AWS, SnowFlake, DBT, Airflow, Terraform, CI/CD tools.
  • Experience designing, building and operating robust data systems with reliable monitoring and logging practices.
  • Effectively work across team boundaries to establish overarching data architecture, and provide guidance to individual teams.
  • Working knowledge of relational databases and query performance tuning (SQL).
  • High level of scripting proficiency in Python.
  • Experience architecting and implementing data governance processes and tooling (such as data catalogs, lineage tools, role-based access control, PII handling).
  • Strong written and oral communication skills.

Where:

  • This role will be based in San Francisco, CA or remote (based in the U.S.).
  • We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well being of you and your family.

What we offer:

Pay Transparency

  • The salary range for this role is $136,000-$210,000.
  • Base pay offered may vary within the posted range based on several factors, including but not limited to education, job-related knowledge, skills, experience, and location.

Work Hard, Stay Balanced (Life’s a series of balancing acts, eh?)

  • Industry-leading medical, dental, and vision health care plans for employees and their dependents
  • Rejuvenation Policy – Flexible Time Off + 13 holidays + 4 Mental Health Days Off
  • New Parent Leave for employees with a newborn child or a child placed with them for adoption or foster care
  • Mental health support through Ginger.io
  • Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar
  • Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests
  • Health and Dependent Care FSA and HSA Plan with monthly NerdWallet contribution
  • Weekly Virtual Bootcamp, Yoga, and Mindfulness Meditation sessions
  • Monthly Wellness Stipend, Cell Phone Stipend, and Wifi Stipend

Have Some Fun! (Nerds are fun, too)

  • Nerd-led group initiatives – Intramural Sports, Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities
  • Hackathons, Happy Hours, and team events across all teams and departments
  • Company-wide events like Little Nerds Day (aka bring your kids to work day, even if you're remote!) and our annual Charity Auction

Lifestyle (Be your best self - we’ll take care of the details)

  • Our Nerds love to make an impact by paying it forward – Donate to your favorite causes with a company match
  • Work from home equipment stipend and co-working space subsidy
  • Anniversary recognition program – choose from different items and experiences
  • Commuting stipend

Plan for your future (And when you retire on your island, remember the little people)

  • 401K with company match
  • Annual Enrichment Stipend for learning and development
  • Be the first to test and benefit from our new financial products and tools
  • Access to Rocket Lawyer for online legal support and resources

If you are based in California, we encourage you to read this important information for California residents linked here.

NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any characteristic protected by applicable federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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