What is the purpose of this role?

The Business Operations Intern will work closely with the Operations team and cross-functional partners to support projects, improve internal processes, and assist with administrative and operational tasks. The ideal candidate has prior experience in corporate operations, project coordination, or administrative roles, and is eager to learn and contribute to a dynamic team.

What is the role?

As the Business Operations Intern you will collaborate alongside the Operations team and other departments to keep projects on track, make internal processes more efficient, and handle day-to-day administrative needs, all while bringing fresh ideas and energy to a fast-moving environment.

Who is DOOR?

DOOR (formerly Latch) is unlocking the next era of Building Intelligence. We combine premium hardware, intuitive software, and automated operations into one seamless platform—helping multifamily properties run more efficiently, grow revenue, and deliver smarter, more connected living experiences. From smart access and in-unit automation to building-wide controls, DOOR empowers owners, operators, and property teams to reduce overhead, protect asset value, and stand out in a competitive market.

We believe smarter buildings make life simpler. At DOOR, you’ll help shape a future where buildings anticipate needs, operate effortlessly, and quietly improve life for everyone inside.

What will you do?

• Assist with planning, coordinating, and executing operational projects across departments.
• Support day-to-day administrative tasks, including scheduling, document preparation, and data entry.
• Help track project timelines, deliverables, and budgets to ensure on-time completion.
• Conduct research, analyze data, and prepare reports or presentations to support decision-making.
• Collaborate with cross-functional teams to streamline processes and improve operational efficiency.
• Maintain accurate records, documentation, and operational procedures.
• Assist in the onboarding of new processes, tools, or policies.
• Provide general support to leadership and other team members as needed.

What do you bring to DOOR?

• Currently pursuing or recently completed a degree in Business Administration, Operations Management, Project Management, or a related field.
• Previous internship or work experience in corporate operations, administration, or project coordination is strongly preferred.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Proficient in Google Workspace; familiarity with project management tools (e.g., Asana, Trello, Monday.com) is a plus.
• Detail-oriented, proactive, and resourceful problem-solver.
• Comfortable working independently and collaboratively in a fast-paced environment.

What You’ll Gain:

• Hands-on experience in corporate operations and project management.
• Exposure to cross-functional collaboration across departments.
• Development of organizational, analytical, and communication skills.
• Mentorship from experienced professionals in business operations.

DOOR understands that job requirements sometimes exclude people who identify with historically marginalized groups from applying to jobs for which they are qualified. Even if you don’t meet 100% of the requirements listed, or if you achieved these requirements through unconventional channels, we encourage you to apply.

Joining us means:

• Having teammates all over the world in the US, Argentina, Spain and Romania.
• Collaborating in a fast-paced environment where you can apply what you have learned in new challenges, and, more importantly, grow your career.
• Being encouraged to invent and innovate within your role and working in a company where calculated risk-taking is highly encouraged and thinking outside the box is a must.

We embrace diversity and strive to create an inclusive environment for all.

Attention Job Seekers: Beware of job scams!

Job scams are on the rise, and you should take steps to protect yourself in your job search. Here are some guidelines to help you stay safe if you are applying for a job with Latch or DOOR:

• Communications from Latch or DOOR will always come from @latch.com or @door.com. Do not accept a job interview invitation with Latch or DOOR from anyone who does not contact you through an email that comes from @latch.com or @door.com.
• Latch never interviews candidates via Skype or in writing where you do not see the interviewer. All of our interviews happen either by video or in person.
• We will never offer you a job based on a single conversation with someone claiming to be from our People organization. In all of our job interviews, you will always speak, by video or in person, with the hiring manager for the position.
• Do not share your sensitive personal information with anyone who purports to offer you a job at Latch or DOOR unless you verified that the offer is from Latch or DOOR (check email senders addresses). We will never ask you for your bank account information or your mother’s maiden name during the interview process.
• We will never ask you to purchase any equipment with a promise that we will reimburse you after you begin working for us.
• If you believe you were a victim of a job scam, you may report it to the FBI: https://www.ic3.gov/.