PRN Practice Coordinator
Kindbody
Santa Monica, CA, USA
USD 25-26 / hour
Posted on Feb 6, 2026
PRN Practice Coordinator
1.9 out of 5 stars
500 Broadway, Santa Monica, CA 90401
$25 - $26 an hour - Per diem
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Job details
Pay
- $25 - $26 an hour
Job type
- Per diem
Work setting
- Clinic
Full job description
About the Role
As an experienced Practice Coordinator reporting to our Practice Manager, you will be working in a fast-paced, rapidly growing environment where you will be relied on for your expertise, professionalism, and collaboration. This role is a PRN position and is based out of our Santa Monica Clinic.
Responsibilities
Front Desk
- Greet patients with a warm and friendly welcome
- Check patients in and out through our EMR calendar
- Ensure all patients have an intake form & insurance information on file prior to the appointment starting
- Serve complimentary beverages to our guests & hang belongings in the closet
- Maintain clinic reception and lobby cleanliness
- Restock retail displays and maintain display cleanliness
- Merchandising and inventory projects as assigned
Provide exceptional service representative of Kindbody
Scheduling & Billing
- Oversee clinic schedule and calendar - assist with booking and rescheduling patients
- Troubleshoot any scheduling issues and make changes to the patient portal when needed
- Elevate scheduling concerns to the clinical team when necessary
- Handle all customer billing & insurance questions, including, but not limited to accepting payments, triaging refund requests, and providing balance and statement information
Maintain the highest degree of ethics when handling patient payments and bill processing
General Administrative Duties
- Manage inbound customer communication (phone, email & chat) and ensure all messages are answered in a timely fashion
- Manage clinic supply inventory and communicate needs to HQ
- Maintain clear communication with HQ about overall shop operations
- Manage event preparation & set up on an as-needed basis
- Sell packages, products, and memberships
Other duties and projects as assigned
Who You Are
2+ years of administrative or receptionist experience in a fast-paced, customer-focused medical office
- A passion for women’s health, fertility is a plus
- Strong communication skills & a team player
- Willingness to be flexible, roll with the punches, multitask, and troubleshoot problems
- Detail-oriented with strong organizational skills
Exemplifies amazing customer service skills and professionalism
Nice to Have
Experience in handling medical and insurance billing
- Desire to be actively involved in events
Experience in front desk sales
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