Kindbody is a leading fertility clinic network and family-building benefits provider, delivering comprehensive reproductive care across the U.S. Our mission is to make fertility and family-building more accessible and affordable while ensuring superior health outcomes through clinical excellence and a seamless patient experience.

Responsibilities

• Perform Chemistry Laboratory and Andrology Laboratory Procedures as needed.

• Perform assisted reproductive technology methods, including, but not limited to, semen preparation, oocyte identification conventional IVF, ICSI, embryo culture and grading, laser-assisted hatching, trophectoderm biopsy, sperm, oocyte, and embryo cryopreservation (vitrification).
• Maintain accurate laboratory records
• Perform quality control procedures and monitor KPIs
• Participate in the laboratory’s quality management program
• Coordinate with reproductive endocrinologists and OB/GYNs to assist their patients with reproductive health issues and clinical research.
• Communicate with patients on outcomes, lab procedures, and general patient lab-related questions as needed
• Ensure all patient information is documented appropriately in our EMR according to our procedures
• Works independently to ensure the program goals are achieved
• Support and promote excellence in customer service
• Provide feedback to HQ on process improvement and job specifications to help gain efficiencies in the day-to-day
• Is willing to travel to other Kindbody locations to perform patient testing, train or support staff.
• Is willing to collaboratively support the Kindbody team remotely or locally with their expertise.

• Assist with projects, tasks, and team support as needed.

Who You Are

• Bachelor's degree in a scientific field required (Biology, Chemistry, or Medical Technology, etc.)
• Fully trained in all aspects of embryology (basic + micro manipulation) for 1-5 years
• Must demonstrate high integrity and professional demeanor
• Must demonstrate punctual and reliable work habits
• Detail-oriented, meticulous record-keeping
• Strong communication skills & a team player
• Willingness to be flexible
• Familiarity with all state and local regulations, including tissue bank licensing

• Experienced in EMR and G-Suite