About Kindbody

Kindbody is a leading fertility clinic network and family-building benefits provider for employers offering comprehensive virtual and in-person care. Kindbody's clinically managed program includes fertility assessments and education, fertility preservation, genetic testing, in vitro fertilization (IVF), donor and surrogacy services, and adoption, as well as physical, mental, and emotional support from preconception through postpartum. Kindbody is the trusted fertility benefits provider for more than 90 employers, covering more than 2.4 million lives. Many thousands more receive their fertility care directly from Kindbody throughout the country at signature clinics, mobile clinics, and partner clinics. As the fertility benefits provider, technology platform, and direct provider of high-quality care, Kindbody delivers a seamless, integrated experience with superior health outcomes at lower cost, making fertility care more affordable and accessible for all. Kindbody has raised $154 million in funding from leading investors including Perceptive Advisors, GV (formerly Google Ventures), RRE Capital, Claritas Health Ventures, Rock Springs Capital, NFP Ventures, and TQ Ventures.

About the Role

As an experienced SVP, RCM reporting to our Chief Financial Officer you will be working in a fast-paced, rapidly growing environment where you will be relied on for your expertise, professionalism, and collaboration. This role is a full time remote position with about 20% travel.

Responsibilities

• Develop and execute the revenue cycle management strategy for fertility aligning with overall organizational goals and objectives.
• Collaborate with executive leadership to establish key performance indicators (KPIs) and monitor the financial health of the fertility services.
• Lead and manage a team of revenue cycle professionals, including billing, coding, collections, Pre Cert, VOB and Financial Navigation,
• Foster a collaborative and high-performing team environment, providing guidance, mentorship, and professional development opportunities.
• Analyze and streamline revenue cycle processes to enhance efficiency, accuracy, and overall effectiveness.
• Implement best practices and continuous improvement initiatives to ensure optimal revenue capture and timely reimbursement.
• Develop and execute strategies to maximize revenue capture, minimize denials, and optimize reimbursement rates for fertility services.
• Monitor payer contracts and negotiate favorable terms to ensure fair and timely reimbursement.
• Stay current with healthcare regulations, coding guidelines, and billing requirements specific to fertility services.
• Ensure compliance with federal and state regulations, as well as industry standards, to minimize risk and avoid penalties.
• Evaluate and implement revenue cycle management software and technology solutions to improve operational efficiency and accuracy.
• Collaborate with IT and other relevant departments to integrate systems and data for seamless revenue cycle processes.
• Develop and maintain comprehensive reporting mechanisms to monitor revenue cycle performance, identify trends, and present actionable insights to leadership.
• Make data-driven recommendations to enhance revenue cycle processes and financial outcomes.
• Work closely with clinical, administrative, and financial departments to ensure seamless coordination and communication across the organization.
• Collaborate with payers, providers, and external partners to resolve billing and reimbursement-related issues.