About Kindbody

Kindbody is a leading fertility clinic network and family-building benefits provider for employers offering comprehensive virtual and in-person care. Kindbody's clinically managed program includes fertility assessments and education, fertility preservation, genetic testing, in vitro fertilization (IVF), donor and surrogacy services, and adoption, as well as physical, mental, and emotional support from preconception through postpartum. Kindbody is the trusted fertility benefits provider for more than 90 employers, covering more than 2.4 million lives. Many thousands more receive their fertility care directly from Kindbody throughout the country at signature clinics, mobile clinics, and partner clinics. As the fertility benefits provider, technology platform, and direct provider of high-quality care, Kindbody delivers a seamless, integrated experience with superior health outcomes at lower cost, making fertility care more affordable and accessible for all. Kindbody has raised $154 million in funding from leading investors including Perceptive Advisors, GV (formerly Google Ventures), RRE Capital, Claritas Health Ventures, Rock Springs Capital, NFP Ventures, and TQ Ventures.

About the Role

As the Vice President of Revenue Cycle Management Billing and Systems, you will be responsible for overseeing and optimizing the billing processes and systems within the organization. Your primary focus will be to ensure accurate and timely billing operations, maximize revenue, and improve overall efficiency and effectiveness. You will lead a team of professionals and collaborate with various departments to drive revenue cycle performance and support financial goals.

This role is a full time remote position with occasional travel.

Responsibilities

• Develop and implement strategic plans to enhance the organization's revenue cycle management billing and systems, aligning with overall business objectives.
• Provide leadership and guidance to the revenue cycle management team, including associate directors, managers, accounts receivable specialists and medical billers.
• Oversee the billing processes, including charge capture, coding, claims submission, payment posting, and denial management, to ensure accuracy and timely reimbursement.
• Monitor key performance indicators (KPIs) and implement strategies to improve revenue cycle metrics, such as days in accounts receivable, net collection rate, and denial rates.
• Collaborate with cross-functional teams, including finance, IT, clinical and practice operations, to ensure effective integration and utilization of billing systems and technologies.
• Stay up-to-date with industry trends, regulations, and best practices related to revenue cycle management, billing, and reimbursement methodologies.
• Identify process improvement opportunities and implement changes to optimize revenue cycle operations, enhance productivity, and reduce costs.
• Develop and maintain strong relationships with payers, vendors, and other external stakeholders to negotiate favorable contracts, resolve billing disputes, and stay informed about changes in reimbursement policies.
• Implement and enforce compliance programs and policies related to billing and revenue cycle management, ensuring adherence to regulatory requirements and industry standards.
• Prepare and present reports, financial analyses, and performance metrics to executive leadership and other stakeholders, highlighting areas for improvement and proposing actionable strategies.
• Identify key automations and/or opportunities to use software and other technologies, including working with the Kindbody Technology Team to improve RCM efforts through the KindEMR.