HYPR, the Identity Assurance Company, helps organizations create trust in the identity lifecycle. We are a community of bold thinkers and energetic doers who imagined a brand new approach to identity security and, at the same time, are eliminating a pervasive and persistent 60-year old problem – the password. Since being founded in 2014, the company has grown to be the premium provider of authentication security to marquee brands around the globe and are quickly becoming the recognized leader in Identity Assurance. We are looking for exceptional people with the ambition and the will to positively change the world. If that sounds like you, join us on our mission to create a passwordless world and secure the identity lifecycle.

Your Role and Impact

We’re looking for a Senior Technical Writer to simplify highly technical documents and training materials that include: SDK and API documentation, code samples, and other technical content for HYPR's innovative True Passwordless MFA platform. The ideal candidate has a strong technical background and experience creating high-quality documentation for an audience of application developers and integrators. You've worked in Agile environments before and enjoy collaborating with software developers, quality engineers, and product managers. HYPR is a small but rapidly growing company, and this job will provide the opportunity to work on new products and influence software design.

Your Role and Impact

• Plan, write, and maintain SDK, API and training documentation
• Create and test code examples to support the documentation
• Work with the Customer Support and Field Engineering teams to analyze and address customers' documentation needs
• Work with the Product Management, Development, and QA teams to give feedback and influence software design

Requirements

• Bachelor's degree or higher in Technical Writing or Computer Science
• 5-10 years of software documentation experience
• Strong technical aptitude and a proven passion for writing elegant, concise, accurate documentation for developer-level audiences
• Experience creating code examples for Android or iOS mobile applications using Java, Kotlin, Objective-C, Swift, etc.
• Excellent writing skills and a broad understanding of technical writing practices
• Ability to convey complex ideas in a clear, direct, and active style
• Capacity to learn quickly, work independently, and handle multiple projects
• Previous experience working in an Agile start-up environment
• Familiarity with the Identity Access Management industry is a plus

Additional Information

• Full Time Opportunity: Yes
• This position is a hybrid role with 4 days in-office at our Belgrade office in Serbia

As the premium provider of authentication security, HYPR is committed to preventing identity fraud by safely and accurately verifying the identities of our employees. Accordingly, all new employees are required to participate in an automated identity verification process, which includes document verification, location detection, and facial recognition, on their first day of employment with the Company. To learn more about this identity verification process, please contact peopleops@hypr.com.

HYPR is an Equal Employment Opportunity employer and will not discriminate against an applicant or employee based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristic under federal, state or local law.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state and/or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on HYPR. Please inform peopleops@hypr.com if you need assistance completing HYPR’s application process.