Responsible for supporting the Quality and Operations Management System by leading root cause investigations, ensuring proper documentation, and submitting customer responses. Collaborates across departments to maintain KPIs, interface with customers, and manage full lifecycle planning for new product launches. Analyzes QC and test data to identify trends, publishes reports, and drives continuous improvement initiatives. Provides guidance, coaching, and training on problem-solving programs and quality tools.

This is an onsite role in our Irving TX facility.

What will be my duties and responsibilities in this job?

• Validate processes, system integration, and testing methods (e.g., Gage R&R, TMV, Master Site Validation Matrix)
• Develop and review data analysis and trending reports to support decision-making
• Perform value stream mapping, process mapping, and identify critical control points
• Collaborate with production teams to provide recommendations and share audit or investigation results
• Analyze and implement manufacturing and business process improvements to enhance capability and performance
• Support manufacturing validation and conduct Process Failure Mode and Effects Analysis (PFMEA)
• Apply DMAIC methodology and Statistical Process Control (SPC) for continuous improvement initiatives
• Deliver training on Quality tools and best practices to all personnel
• Map Quality process flows and identify opportunities for workflow optimization
• Lead CAPA and Continuous Improvement initiatives, utilizing Quality tools for root cause analysis and corrective/preventive actions
• Ensure compliance with company policies, process standards, and maintain a positive work environment
• Partner with management to establish departmental and organizational goals, leveraging experience and innovation to achieve results
• Prepare and utilize reports to track program metrics, completion rates, and performance indicators
• Maintain a clean, organized, and safe work environment in compliance with safety and environmental regulations
• Optimize labor utilization and assist in developing staffing requirements

What are the requirements needed for this position?

• Bachelor’s degree in an Engineering discipline (or equivalent) with at least 2 years of relevant experience
• Minimum 4 years of hands-on experience with Quality programs, tools, and methodologies
• Proficiency in Lean, Six Sigma, 5S, and Quality System Gap Analysis; certification in these areas is a plus
• Strong background in process, testing, and automation validation
• Demonstrated experience managing new product introductions and lifecycle quality planning
• Familiarity with DMAIC methodology and Statistical Process Control (SPC)

What other skills/experience would be helpful to have?

• Knowledge of ISO 9000 and/or QS 9000 standards
• Strong verbal and written communication skills, including the ability to present to large groups
• Solid math and statistical analysis skills; statistics background is a plus
• Detail-oriented with excellent time management and organizational abilities
• Proficiency in Microsoft Office Suite (Excel, spreadsheets, databases, presentations) and data visualization tools
• Strong interpersonal skills and ability to collaborate effectively across all levels of the organization
• Ability to work independently and in a team environment, managing multiple priorities in a fast-paced setting
• Experience identifying process and workflow improvements
• Demonstrated multi-tasking ability to handle multiple projects simultaneously
• Leadership skills with the ability to train, influence, and drive results in a team setting

Pay Range:

$86,000.00 - $143,700.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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