Assurant is seeking a strategic, collaborative, and results-driven Assistant Vice President (AVP), Account Management to lead a high-performing team within our Lender-Placed Insurance business unit. This leader is pivotal in driving client satisfaction, revenue growth, and operational excellence. The AVP will be instrumental in developing talent, strengthening client partnerships, and aligning service delivery with business objectives.

Key Responsibilities:

• Lead and mentor a team of Account Managers and Account Executives supporting a portfolio of key client relationships.

• Foster strong, long-term client relationships focused on retention, satisfaction, customer experience, innovation, and service expansion.

• Develop and execute annual business plans and client review strategies to meet shared revenue and performance goals.

• Partner with Leadership to support RFP responses and strategic client initiatives.

• Partner with Operational and Product Management to ensure adherence to service level metrics and overall client performance.

• Oversee end-to-end service delivery, including onboarding of new clients, product implementations, and ongoing performance management.

• Ensure adherence to regulatory requirements and internal compliance standards.

• Champion change management initiatives to enhance operational efficiency and client outcomes.

• Coordinate cross-functional resources to align with client needs and business priorities.

• Serve as a senior point of contact for client executives, maintaining strategic alignment and trust.

• Identify and pursue opportunities for additional revenue through value-added services beyond standard agreements.

Required Qualifications:

• A minimum of 5 years of progressive experience in account management or a related field, including at least 2 years of leadership experience, either direct or cross-functional

• A minimum of 5 years of experience in the mortgage servicing industry, specifically in Insurance and Escrow

• Bachelor’s degree or equivalent professional experience.

Preferred Qualifications:

• Strong business acumen with a proven record in client relationship management.

• Demonstrated ability to influence stakeholders at all organizational levels.

• Exceptional organizational, planning, and multitasking capabilities.

• Strong analytical, decision-making, and communication skills.

How much travel will be required?

• Up to 25% annual travel

Pay Range:

$141,400.00 - $236,100.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Expected application deadline is

07/19/2025

If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
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For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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