Serves and leads others who serve as the primary point of contact and liaison between assigned clients and Assurant support teams. Plans, organizes, and coordinates activities – aligned to an annual plan - that support maintaining and expanding existing client relationships in a manner beneficial to Assurant and its clients.

What will be my duties and responsibilities in this job?

• Leads others and/or directly carries out execution of key strategies and initiatives to promote revenue growth and engagement with the existing client base.
• Develops and cultivates relationships with key clients to ensure the stability of existing business, managing all day-to-day interactions and client needs.
• Responsible for the development of annual business plans; key leader/contributor client business reviews to ensure metrics and mutual revenue goals are being met.
• Develop, negotiate, and execute contracts for mid- to large clients that are new, extensions, or renewal according to what is best for the company.
• Drives service utilization at the client level. Ensures services are performed as priced and contracted.
• May lead the selection, prioritization, and implementation of client projects in collaboration with Client Services, including new client installs, new product installs, or new service installs.
• Coordinates resolution of client issues with cross-functional area leaders and drives operational process efficiencies.
• Accountable for the oversight/management of client financial goal attainment (monthly), reporting, billing, and profit share statements.

What are the requirements need for this position?

• BS/BA Degree
• 8+ years sales ops and/or client management in device protection and/or trade-in
• 7+ years interacting with mid to large clients and developing strategic relationships
• 3+ years directly or indirectly leading the work of others
• Experience in either device protection, supply chain, trade-in and upgrade preferred
• Direct or indirect people leadership / supervision
• Ability to drive execution of annual plans
• Working knowledge of complex deals / contracts
• Business / financial literacy
• Strong written and verbal communication skills (effective pitching to senior leaders)
• Strong industry knowledge
• Advanced product knowledge
• Strong negotiation skills
• Effectively cultivate relationships

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Pay Range:

$119,600.00 - $199,800.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Expected application deadline is

01/06/2025

If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.