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Operations Jr Analyst

HYLA Mobile

HYLA Mobile

IT, Operations
Santiago, Santiago Metropolitan Region, Chile
Posted on Sep 21, 2024

This job is responsible to responsible for the input, setup, analyzation, communication, resolution and/or maintenance of client, customer or agency information for one or more of Assurant’s products/services.

Responsibilities:

  • Work to achieve objectives and deliver results with a short-term, operational focus and limited impact on others.
  • Management and monitoring of claim settlement
  • Management of the network of Service Centers
  • Invoicing process Service Centers
  • Planning and coordination
  • Improvement opportunities
  • Implementation of new actions validated with the supervisor
  • Keeping information updated in the supplier platform for customer and service centers
  • Report and operation indicators

Requirements:

  • Degree completed in business administration, engineering, and similar fields.
  • 1-2 years of experience in a related role.
  • Knowledge of after-sales service (factory and extended)
  • Intermediate proficiency in Excel
  • Knowledge of the regulations of insurance companies
  • Databases management.