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Process Assurance Analyst

HYLA Mobile

HYLA Mobile

Posted on Tuesday, June 25, 2024

The Process Assurance Analyst is responsible for understanding and evaluating the internal risk and control environment within Connected Living, at the business, process, transaction, and/or application level. Responsibilities include consulting with process owners in completing all of the process documentation, advising the identification of process Risks and Controls and testing the controls in compliance with established controls methodology. The Process Assurance Analyst will additionally support both internal and external audits by facilitating the audit and remediation process.

What will be my duties and responsibilities in this job?

Documentation and Testing of Controls

  • Consult with process owners assisting them in the identification and documentation of business processes and controls.
  • Advise the process/control owners on the identification of Risks and Controls within their processes.
  • Create Test Plans for testing the processes and controls.
  • Test controls within the business processes ensuring that they are designed and operating effectively. Evaluate control deficiencies and, identify new or enhanced controls which will strengthen the business processes.
  • Work with management to define risk mitigation action plans to resolve process gaps and monitor remediation on a timely basis.
  • Maintain a thorough understanding of risk-based internal control requirements and practices.
  • Monitor and test compliance of internal control standards (financial and non-financial)

Facilitate Audits

  • Facilitate internal and external audits utilizing the departmental methodology.
  • Coordinate resources and deliverables for the audit team using the prescribed tools.
  • Work with the Issue Owners to ensure that the management action plans on the issues are defined.
  • Facilitate the Remediation process for issues arising out of the audits.
  • Retest remediated controls prior to the internal or external auditors retesting.
  • Ensure all data regarding audits is up to date in the databases.
  • Report on progress of the issues.

Build Relationships with Business Leaders/Managers

  • Develop an understanding of the Assurant Businesses.
  • Maintain awareness of significant industry, regulatory and business changes across the organization and their potential impact on the established control environment.
  • Apply listening skills to understand business issues and risks by being responsive to clients.

Department Development

  • Utilize department processes, systems and methodologies effectively and efficiently enabling the department to fulfill departmental goals.
  • Assist in department initiatives, Centers of Excellence and other teams to review and improve department processes, systems and methodologies.
  • Actively learn and apply knowledge gained through professional development opportunities, including external and internal training.

What are the requirements needed for this position?

  • BA in Risk Management, Business Operations, Compliance, Finance or a related field, OR 4+ years equivalent process control work experience.
  • Proven experience with all Microsoft Office products.
  • Must be able to utilize technology to enhance efficiencies.
  • Strong analytical and research skills
  • Excellent oral and written communication skills.
  • Excellent interpersonal skills with ability to work across organizational boundaries.
  • Excellent organizational skills.
  • Ability to prioritize tasks with shifting deadlines and work on multiple projects simultaneously.

What other skills/experience would be helpful to have?

  • Experience with business documentation and control testing.
  • Six Sigma knowledge and experience.
  • MS Visio and SharePoint experience.


Pay Range:

$53,700.00 - $89,900.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Expected application deadline is


If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.