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Operational Support Associate (Dutch speaker)

HYLA Mobile

HYLA Mobile

Customer Service
Amsterdam, Netherlands
Posted on Friday, May 24, 2024

Operational Support Associate / Office Administrator, Amsterdam

Dutch speaker

Flexible working; 3 days in office, 2 days from home

Who are we?

Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve.

Our Values:

Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our commitment to be a responsible corporate citizen.

The Opportunity;

The purpose of the Operational Support Associate will work directly with Creditor team and will be responsible for performing a number of administrative duties in a timely and professional manner.

The position ensures the smooth-running of the office, working closely with different departments, but also on a wider basis with internal and external clients.

Main responsibilities are;

  • Provide full support to the creditor team
  • Manage communication, liaising with internal and external teams on various projects and tasks
  • Manage operational tasks including agendas, mail, e-mail, calls, internal and external meetings, client management, and other company logistics
  • Organize/ manage/ support visitors from overseas such as hotel booking, transportation, meal and meeting arrangement, and so on
  • Organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety
  • Point person for maintenance, mailing, shipping, office supplied, equipment, bills and errands
  • Organize office operations and procedures, and coordinate with IT department on all office equipment
  • Manage relationships with office vendors, service providers and landlord

The ideal candidate will have the following skills, knowledge and expertise;

  • Excellent customer service skills
  • Strong administration skills
  • Ability to communicate effectively and professionally
  • Ability to multi-task, assess priorities and competently handle a variety of activities with a high-degree of accuracy in a fast-paced, deadline-driven environment
  • Proficient in English language- verbal and in writing
  • Proficiency in Dutch is essential
  • Intermediate level Microsoft Word, Microsoft Excel
  • Running and making reports for business intelligence
  • Knowledge of General Insurance is good to have

Benefits & Training

  • Flexible Working
  • Annual bonus paid in December
  • Premium free pension and WIA insurance
  • Travel & working from home allowance
  • Care & welfare allowance (€45 net per month)
  • €50 net on your birthday!
  • Internal Wellbeing Programme
  • LinkedIn Learning
  • Learning and Development opportunities

At Assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement.

We look forward to receiving your application!