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Director, Marketing Content

HYLA Mobile

HYLA Mobile

Marketing & Communications
Posted on Thursday, May 2, 2024

Job Summary

The Director, Marketing Content oversees and delivers written marketing content for all of Assurant's line of business across multiple platforms and formats in order to drive awareness/sales/retention, reinforce the Assurant brand strategy, and deliver memorable customer/client experiences. Maintains global marketing content portfolio for each line of business. Collaborates with the areas of brand, external communications and digital marketing to define the Assurant brand story and steer the way our story is interpreted by clients, prospects, investors, communities and customers.

In addition to serving as a trusted source and strategic partner in all things related to copywriting, content development and brand implementation (particularly in regard to the voice, tone and style of branded communications); this individual also serves as marketing generalist responsible for helping Assurant marketers infuse an enterprise mindset into all marketing communications. This position is responsible for working with line of business marketers to develop emotive, interesting and differentiated, strategic value propositions for the Assurant enterprise and its lines of business; highly differentiated and resonant product positioning; and thought leadership content in support of Assurant business units - while managing a team of line-of-business focused writers, copyeditors and proofreaders.

The position requires a strategic thinker that can work with marketing, channel and creative teams to identify gaps in both strategy and content, connect the dots, and make strategic recommendations. The position also requires a highly creative thinker accustomed to working in collaboration with designers, storytellers and marketers to generate differentiating campaigns that build brands.

Job Responsibilities

Content Strategy — 30%

  • Works with Assurant business and enterprise leaders to align marketing messages to business goals. Distills complex ideas into clear, easy to understand content using established principles of digital marketing storytelling.
  • Researches industry-related topics (combining online sources, interviews and studies.) Researches competitors to ensure differentiation.
  • Develops and implements messaging framework processes to ensure consistency across a matrixed, global organization.
  • Works with line of business and digital marketers to understand sales/marketing strategy, develop campaigns, define marketing key messages and product specifics.
  • Lead annual content and campaign audits and assessments, and develop plans needed to execute recommendations and close gaps.
  • Collaboratively define and roll out a global content operating model across key regions, distilling best practices, key messages and content assets globally.

Strategic Content Development — 40%

  • Works with marketing and communication stakeholders to develop clear, compelling positioning for products and services that present our global brand and our expertise in a compelling, differentiated light.
  • Work with marketers, subject matter experts and senior leaders to organize complex ideas into clearly articulated value propositions and compelling campaigns.
  • Ideates and develops high quality web content, ebooks, whitepapers, blogs, social content, email content, video scripts, etc., optimized for search engines and targeted to a specific audience to achieve specific objectives.
  • Build a web content calendar aligned to SEO optimization and link-building goals, ultimately attracting a qualified audience to our site and driving conversions.
  • Plan an organic social calendar that aligns back to priority content topics, themes and IMC initiatives, as well as building on reputation topics such as CSR, employee engagement and timely holiday opportunities.
  • Build and oversee content amplification plans aligned to meet goals.

Team Management — 30%

  • Manages a team of copywriters, SEO researchers, copyeditors and proofreaders, serving as a mentor and sounding board to ensure consistent, quality output.
  • Works in tandem with the Director, Marketing Design to ensure alignment between the content and design teams. Works in direct partnership with Director, Marketing Design for high value enterprise-wide campaigns.
  • Ensures all content and copy development generated by the team is delivered to clients on time, meeting and exceeding expectations. Meets regularly with team to ensure issues or ideas are heard and addressed. Generates reports on RoboHead to understand metrics and trends.
  • Works closely with channel teams to identify target channels for each effort and ensures content is versioned and optimized for each channel

Basic Qualifications

  • Four-year college degree majoring in Marketing, English, Communications or Journalism
  • 3yrs+ managing content creators in an agency or corporate setting
  • 5yrs+ copywriting, content and campaign experience for agency or in-house corporate creative team

Preferred Skills

  • Strong digital/social content portfolio that demonstrates originality, innovation, problem-solving, personal expression and results-oriented content
  • Strong ability to influence others and move stakeholders toward a common vision or goal. Highly effective presentation skills.
  • Strategic thinker, able to connect the dots to distill complex ideas into a easily understood and differentiated stories.
  • Able to collaborate with executives, marketers and designers, serving as a strategic marketing partner
  • Understanding of the principles of scriptwriting. Able to work with videographers and motion graphics designers to deliver scripting fit for purpose.



Pay Range:

$99,200.00 - $165,600.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Expected application deadline is


If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.