Capability Center Operations manager
HYLA Mobile
This job is no longer accepting applications
See open jobs at HYLA Mobile.See open jobs similar to "Capability Center Operations manager" RRE.*Participates in the development of short/long term goals and plans for work group
*Communicates appropriately departmental performance
*Insures appropriate/available tools, supplies and facilities exist for all associates in department, that are necessary to perform core functions and responsibilities
*Consistently enforces all corporate/operational/departmental policies and values
*Provide coaching and direction to all associates within department that promote continued improvement in performance.
*Enforce all key performance indicators that measure productivity and quality standards associated with department functions and tasks.
*Investigate and appropriately resolve all complaints associated with performance of individual(s), department and/or operational tasks. Identify root cause, implement controls to prevent/minimize future occurrences.
*Promote team development and cohesive participation to achieve department/operational objectives within assigned areas.
*Maintains individual and group reports/data that explain departmental and individual performance including (but not limited to) attendance, work hours, productivity and support staffing models.
*Able to negotiate through differences in a productive manner that resolve issues impacting areas in and outside of assigned department/work group.
*Resolve personnel issues in an appropriate manner and supporting HR policies.
This job is no longer accepting applications
See open jobs at HYLA Mobile.See open jobs similar to "Capability Center Operations manager" RRE.