IT Solution Delivery Manager
This job is responsible for the successful delivery of solutions for clients.
Assurant’s strength is tailor-made solutions, and this job is supposed to lead the delivery of such tailor-made solutions from the technical perspective.
Primary Job Responsibilities
Face with clients and gather technical requirements for a new solution, manage project schedule, update the status on development/ implementation and discuss issues if there is any, conduct UAT with clients and successfully launch new solutions.
Design solutions based on client’s needs and manage solution delivery working closely with the development teams in the US on the requirements gathering, solution design, integration testing and UAT.
Engage and leverage various relevant teams/ colleagues within and outside of IT for successful delivery.
Contribute to the team’s efforts as Implementation team under Japan IT as well as broader IT organization and Japan team.
Basic Qualifications Required
Bachelor’s Degree in IT, science, business or related discipline
At minimum 8 years of experience in IT, specifically delivering new solutions to clients
Experience working with/ at telecom carriers for more than 5 years in the field of Business Development/ Sales, solutions engineering, pre-sales, IT consulting, technical marketing, etc. --- this is not an absolute must but very strongly preferred
Ability to lead technical communication with clients
Strong analytical and problem-solving capabilities
Excellent verbal and written communication skills both in Japanese and English as well as interpersonal skills
Team player yet strong sense of responsibility and ownership
Proactive, willing to learn and ask questions, and self-starter
Flexible and capable of handling multiple projects/ assignments concurrently Excellent organizational, planning, and prioritization skills