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IT Solution Delivery Manager

HYLA Mobile

HYLA Mobile

Tokyo, Japan
Posted on Thursday, June 15, 2023

Job Purpose

This job is responsible for the successful delivery of solutions for clients.

Assurant’s strength is tailor-made solutions, and this job is supposed to lead the delivery of such tailor-made solutions from the technical perspective.

Primary Job Responsibilities

  • Face with clients and gather technical requirements for a new solution, manage project schedule, update the status on development/ implementation and discuss issues if there is any, conduct UAT with clients and successfully launch new solutions.

  • Design solutions based on client’s needs and manage solution delivery working closely with the development teams in the US on the requirements gathering, solution design, integration testing and UAT.

  • Engage and leverage various relevant teams/ colleagues within and outside of IT for successful delivery.

  • Contribute to the team’s efforts as Implementation team under Japan IT as well as broader IT organization and Japan team.

Basic Qualifications Required

  • Bachelor’s Degree in IT, science, business or related discipline

  • At minimum 8 years of experience in IT, specifically delivering new solutions to clients

  • Experience working with/ at telecom carriers for more than 5 years in the field of Business Development/ Sales, solutions engineering, pre-sales, IT consulting, technical marketing, etc. --- this is not an absolute must but very strongly preferred

  • Ability to lead technical communication with clients

  • Strong analytical and problem-solving capabilities

  • Excellent verbal and written communication skills both in Japanese and English as well as interpersonal skills

  • Team player yet strong sense of responsibility and ownership

  • Proactive, willing to learn and ask questions, and self-starter

  • Flexible and capable of handling multiple projects/ assignments concurrently Excellent organizational, planning, and prioritization skills


The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.