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Compliance Manager, Australia

HYLA Mobile

HYLA Mobile

Victoria, Australia
Posted on Monday, November 14, 2022

This position is responsible for ensuring the effective risk management and full compliance of Assurant’s regulated entities and maintaining a high level of both internal and external customer satisfaction.

In this role, you will be responsible for:

  • Maintenance of core AFSL compliance governance arrangements including policies and procedures as part of the Compliance Framework
  • Provide Compliance support to all stakeholders including compliance reviews of all customer facing documentation and compliance reviews of new business initiatives
  • Responsibility for the entire compliance monitoring and supervision program for binder holders, authorised representatives, distributors, TPAs and resellers including management of audits and audit findings/follow ups
  • Provide training to the business on compliance matters and monitor and report on licensing and regulatory developments in a timely manner, including management and implementation of required change initiatives
  • Investigation and management of all issues, incidents and breach matters and facilitating control improvements
  • Responsible for preparation of compliance reports for the key governance committees of the insurer and attend meetings
  • Contribute to the completion of reports on behalf of the ANZ business to the US Compliance function and implement global change initiatives locally
  • Working with the Regional Compliance Officer & Chief Risk Officer to coordinate, participate in and prepare responses to any regulatory reviews - including periodic audits by ASIC and APRA
  • Maintain up to date knowledge of ASIC, APRA, ACCC and AFCA regulatory requirements in Australia and FMA and RBNZ regulatory requirements in New Zealand
  • Responsible for managing the investigation of escalated complaints and disputes including the IDR and EDR levels
  • Ensure currency of AFSL and other compliance obligations with Corporate and local polices and procedures
  • Responsible for monitoring of compliance with Privacy legislation
  • Responsible for reviewing compliance of third parties with outsourcing agreements, including TWG as it relates to VSC
  • Implement controls and risk management efforts for Supply Chain, Asset Disposition, and other key vendor groups
  • Engage with Corporate Compliance on the implementation of trade compliance controls for ANZ market
  • Perform due diligence and ongoing oversight for vendors, buyers & aggregators and other third parties connected with the ANZ business

What you bring to the role

  • Degree qualified in a business related discipline
  • Minimum of 5 years Risk & Compliance Compliance Experience
  • Minimum 3 years in Financial Services industry (preferably insurance)
  • Supply Chain/ Export Compliance and Trade Compliance experience preferred