Cafe Supervisor
Culinary Agents
Administration, People & HR, Operations
St Helena, CA, USA
Job Details
Under-Study is open and already making its mark in Napa Valley. Adjacent to PRESS and led by Chef Philip Tessier and Managing Partner Justin Williams, Under-Study is a café, butcher, wine shop, and bakery designed to deepen the way guests connect with food, wine, and hospitality.
We are seeking a Front of House Supervisor to help refine and elevate the guest experience as we grow. This role goes beyond overseeing daily service — you will help shape the culture, lead a passionate team, and support Under-Study’s evolution as a premier destination for locals and visitors alike.
Key Responsibilities
-
Oversee daily front-of-house operations across café, butcher, wine, and coffee programs
-
Deliver warm, seamless service and ensure every guest feels welcomed and cared for
-
Hire, train, and mentor team members while fostering a strong hospitality culture
-
Manage POS, cash handling, and opening/closing procedures
-
Uphold cleanliness, safety, and compliance standards
-
Support sales through thoughtful guest engagement and assist with events and culinary programming
Qualifications
-
Experience in a high-volume restaurant, café, or counter-service setting preferred
-
Strong communication and leadership skills
-
Calm and composed under pressure
-
Team-oriented, dependable, and positive
-
Flexible availability, especially mornings and weekends
-
Valid Food Handler Certification (or willingness to obtain)
Physical Requirements
-
Ability to stand and move for extended periods
-
Ability to lift up to 50 lbs
-
Availability to work weekends and holidays
While occasional evening shifts may be required for special events, this is primarily a daytime role, offering a balanced schedule within a dynamic hospitality environment.