RRE Portfolio Careers

JOB TITLE: Assistant Director of Career Services

REPORTS TO: National Director of Career and Student Services

POSITION SUMMARY:

Reporting to the National Director of Career and Student Services is responsible for operations within the Office of Career Services, including career planning and development opportunities, individual counseling, externship planning and development.

The Assistant Director of Career Services is also responsible for guiding the collection and analysis of data on a wide range of institutional activities for internal and external constituents and producing required periodic reports and special studies.

The Assistant Director of Career Services partners closely with the National Director of Career Services to support the strategic direction, daily operations, and performance outcomes of the department across campus(es). This role provides leadership to the Career Services team while also maintaining direct responsibility for a designated cohort of students, ensuring high-quality advising, externship placement, and employment outcomes. The Assistant Director plays a critical role in driving student success, employer engagement, and compliance with institutional and accrediting standards.

KEY Responsibilities:

Department Operations & Leadership

• Partner with the National Director of Career Services to execute departmental strategy, initiatives, and performance goals
• Support oversight of daily operations across campus(es), ensuring consistency in service delivery
• Supervise, train, and coach Career Services Advisors, including performance management and development
• Lead team meetings, case reviews, and at-risk student discussions
• Serve as escalation point for complex student, employer, or externship issues
• Step in for the National Director as needed for coverage and decision-making

Student Career Development (Cohort Management)

• Manage a designated cohort of students from program progression through graduation and employment
• Provide individualized advising on career pathways, job search strategies, resume development, and interview preparation
• Deliver and/or oversee career readiness workshops and classroom presentations
• Monitor student engagement and proactively intervene with at-risk or non-responsive students
• Track and support student progress toward externship placement and employment outcomes
• Maintain accurate and timely documentation of all student interactions and outcomes

Externship Program Oversight

• Ensure students within assigned cohort are placed in qualified externship sites aligned with program requirements
• Review and approve externship site documentation and agreements
• Monitor externship progress, evaluations, and completion of required hours
• Address and resolve externship-related issues between students and employer partners

Employer Relations & Partnerships

• Build and maintain relationships with local and national employers
• Develop new externship and employment opportunities aligned with student goals and program outcomes
• Coordinate employer outreach, site visits, and recruitment events
• Ensure employer expectations align with student skill levels and program standards

Compliance & Reporting

• Ensure adherence to accrediting body standards and institutional policies related to placement and externships
• Maintain accurate student records, externship documentation, and employment verification
• Assist with audit preparation and response (ACCSC, state, federal)
• Ensure timely and accurate reporting of student outcomes

Data & Performance Management

• Monitor KPIs including placement rates, externship completion, and student engagement
• Track outcomes for assigned cohort and overall team performance
• Generate reports and identify trends to support continuous improvement initiatives
• Partner with the National Director to implement strategies to improve retention, engagement, and placement outcomes

QUALIFICATIONS:

• Bachelor’s degree required
• 3+ years of experience in career services, student services, or related field
• Experience in leadership, team management, and program oversight
• Knowledge of accreditation standards and reporting requirements
• Strong understanding of culinary and hospitality industries

SKILLS & COMPETENCIES:

• Leadership and team development
• Strategic planning and execution
• Data analysis and reporting
• Relationship-building and communication
• Problem-solving and decision-making

TO APPLY:

Forward resume and cover letter with your salary expectations to Rebecca Stinson, National Director of Career and Student Services at [email protected]

PAY RANGE: $34.62 - $40.38 Per Hour (based on experience)

The position is full-time and requires flexibility to work evening and weekend shifts,
according to department rotation, which is set in advance.

BENEFITS:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Life Insurance
• Paid Time Off
• Employee Tuition Assistance
• Free tuition in ICE’s Career Training programs
• Free Recreational Classes
• Flexible Spending Account
• 401(k)

Work Location: In person

About ICE:

The award-winning Institute of Culinary Education (ICE) was established in 1975 and has since grown to be one of America’s leading centers for culinary education and the largest culinary institute in New York City and Los Angeles with over 20,000 graduates. In 2015, ICE built and moved to a new flagship location in lower Manhattan, NY. In 2019, USAToday ranked ICE the “#1 culinary school in America”. The foundation of ICE is its programs in Culinary Arts, Pastry & Baking Arts, Restaurant & Culinary Management, Hotel & Hospitality Management and Health-Supportive Culinary Arts. ICE’s programs are intensive, sophisticated and can be completed in 6-13 months. In addition to career programs, ICE offers a vast menu of recreational courses for the public, and a highly developed special events division. ICE continues to grow and evolve with the launch of its LA campus in 2018, the acquisition of the Natural Gourmet Institute in 2019 and the acquisition of the French Culinary Institute (ie International Culinary Center) in 2020. For more information about ICE, please visit our website at ice.edu or connect with us @iceculinary on Facebook, Twitter and Instagram. Watch our videos on YouTube at: https://www.youtube.com/iceculinary

The Institute of Culinary Education is an equal opportunity employer.