Food Runner
Culinary Agents
Job Details
Ballyhoo Hospitality Group is seeking an energetic, hospitality focused Food Runner to join DeNucci's in Hinsdale.
Concept Overview: DeNucci’s is a Ballyhoo Hospitality concept that celebrates the tradition of Italian American dining through handmade pastas, classic dishes, and a lively neighborhood atmosphere, with locations in Lincoln Park, Highland Park, and Hinsdale. The menu reflects the comfort and generosity of Italian cooking with familiar favorites and house made specialties designed for sharing around the table.
Each restaurant is designed to feel vibrant and welcoming, creating a space where guests gather for celebratory dinners, casual meals with friends, or a glass of wine at the bar. With its warm hospitality, classic Italian flavors, and energetic dining rooms, DeNucci’s brings the spirit of a neighborhood Italian restaurant to communities across Chicago and the North Shore.
Job Summary: The Food Runner position involves managing the kitchen expo service and the flow of food tickets. This role includes delivering dishes to guest tables, describing the food, providing tableside service when necessary, keeping an eye on guest satisfaction, and supporting the kitchen team in expediting service.
We are looking for a Food Runner who is professional, friendly, and dedicated to providing excellent guest experience each and every time.
We offer:
- Paid Leave
- 401k with vested employer match
- Medical, Dental, and Vision Insurance
- Opportunities for professional growth and development
- A supportive and inclusive work environment
- The chance to be part of a renowned and growing restaurant group known for its culinary artistry and welcoming ambiance
- Employee dining privileges
Essential Duties and Responsibilities:
- Provide excellent guest experience.
- Deliver food from the kitchen ensuring proper execution at tables by following seating positions.
- Communicate with other service staff to always ensure the guest requests have been fulfilled.
- Participate in Pre-Shift meetings and learn new menu items.
- Understand the order taken by the Server and any changes in the menu, dietary restrictions, food allergies, etc.
- Assist the Chef in expediting the food to the dining room.
- Aware of all upcoming orders and status of tables expecting food.
- Use position numbers and proper spiels when delivering guest food to tables.
- Keep the expediter station and kitchen stocked with proper supplies.
- Ensure that all food and products are consistently prepared and served according to the restaurant’s standards.
- Perform all side work applicable to assigned station.
- Perform other related duties as assigned.
Job Requirements:
- Excellent communication skills.
- Excellent interpersonal skills with a focus on customer service.
- Excellent time management skills.
- Excellent organizational skills and attention to detail.
- Successfully learns knowledge of fine dining food preparation, food handling, safety, and other restaurant guidelines.
- Ability to describe all menu items, prices and methods of preparation.
- Ability to lift and/or move up to 50 pounds.
- Ability to lift, balance, and carry trays of food weighing up to 25 pounds.
- Ability to work varied shifts, including nights, weekends and holidays.
Why Join Us?
- Opportunity to work in a dynamic and friendly environment.
- Gain valuable experience in the hospitality industry.
- Be part of a team that values growth and development.
How to Apply:
Interested candidates should submit their resume and a brief cover letter outlining their relevant experience
Ballyhoo Hospitality Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.