RRE Portfolio Careers

We are seeking a reliable, service-driven Floor Supervisor / Key Holder to help lead daily operations and uphold our standards of hospitality, efficiency, and professionalism.

This role is ideal for a strong lead server, bartender, or shift lead ready to step into a leadership position. The Floor Supervisor acts as the Manager on Duty when the General Manager is not present and ensures smooth operations during their shift.

Key Responsibilities

Leadership & Shift Oversight

• Act as Manager on Duty in the absence of the GM

• Supervise front-of-house service and maintain service standards

• Support team members during peak service

• Address and resolve guest concerns professionally and efficiently

• Ensure opening and closing procedures are completed accurately

• Maintain a calm, solutions-oriented presence during high-volume shifts

Administrative & Operational Duties

• Submit and process invoices

• Make timecard adjustments and ensure payroll accuracy

• Complete End-of-Day (EOD) reports

• Maintain cash handling accuracy and safe procedures

• Communicate shift notes and operational updates to the GM

Team & Kitchen Communication

• Identify and escalate kitchen or staff issues to the GM

• Maintain professional communication between FOH and BOH

• Support staff accountability and performance standards

• Assist with coaching and on-the-floor training as needed

Qualifications

• 2+ years of restaurant experience (lead or supervisory experience preferred)

• Strong understanding of restaurant operations

• Experience with POS systems and basic administrative tasks

• Excellent conflict resolution and guest recovery skills

• Strong communication and organizational abilities

• Reliable, punctual, and detail-oriented

• Must be able to work nights, weekends, and holidays

What We’re Looking For

• A natural leader who leads by example

• Someone calm under pressure

• Hospitality-first mindset

• High integrity and accountability

• Comfortable making decisions independently

Why Join Us?

• Growth opportunities within a growing hospitality group

• Supportive leadership environment

• Opportunity to build management experience

• Competitive hourly pay (Depending on Experience)
  
  

If you're ready to step into a leadership role and take ownership of a shift, we’d love to meet you.

Please submit your resume and a brief note about your leadership experience.