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Support Staff

Culinary Agents

Culinary Agents

Customer Service
Chicago, IL, USA
Posted 6+ months ago
Job Details

A support staff member may be scheduled to be a busser or a barback based on experience and skills.

  • A Busser will be in charge of table maintenance in their section on the main floor, the patio or designated service area. Filling waters, clearing plates and silverware, and resetting tables after completion of meals are the main essentials of the job.
  • A Barback is responsible for supporting the bartending team and bar service. They keep the bar clean at all times. They must be able to lift full kegs, restock beer, liquor, and wine. Barbacks assist Bartenders in taking care of guests.

Essential Functions:

  • Bring waters to each guest when the guest is seated and refill as needed
  • Clear plates and silverware after appetizers and restock the table/bar with new plates and silverware after each course as needed or requested by the guest or server/bartender
  • Assist the Server/bartender throughout the course of the meal in any way necessary to ensure a positive Guest experience
  • Frequently take bus bins to the dish station and unload the bin in an organized and sanitary manner for the dishwasher
  • Restock plates and glassware at the Server stations/bar stations throughout the shift
  • Clean, sanitize, and restock each table/bar seat upon completion of the Guest's meal
  • Clean and sweep the booths, chairs, and floor of each table upon completion of the Guest's meal
  • Maintain cleanliness in all areas of the restaurant including counters, sinks, utensils, shelves and storage areas
  • Restock ice bins frequently throughout the shift
  • Assist the restocking and replenishment of restaurant inventory and supplies
  • Help run food to tables using seat numbers
  • Assist in light kitchen functions such as folding pizza boxes and stocking service utensils like spatulas, tongs and spoons

Other Functions:

  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor
  • Comply with health and food safety standards, restocking items and cleaning
  • Provide great Guest service, and following Fifty/50 Restaurant Group policies & procedures

Physical Functions:

  • Ability to stand/walk a minimum of 8 hours or as needed
  • Must be able to exert well-paced and frequent mobility for periods of up to 8 hours or as needed
  • Be able to lift up to 30 pounds frequently
  • Must be able to climb and descend stairs frequently
  • Will frequently reach, feel, bend, stoop, carry
  • Work in both warm and cool environments
  • High levels of noise from music, guests and employee traffic
  • Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
Compensation Details

Compensation: Hourly ($11.02) plus tips

Benefits & Perks: Dining Discounts