Support
Culinary Agents
Customer Service
New York, NY, USA
Posted 6+ months ago
Job Details
Position Overview: As a member of our Support Staff, you will be the backbone of our restaurant operations, assisting various departments to ensure a smooth and memorable dining experience for our guests. Your attention to detail and dedication to providing outstanding support will be essential in maintaining our high standards of service.
Responsibilities:
-
Table Setup and Maintenance:
- Set up dining tables with precision, ensuring they are clean, properly arranged, and equipped with necessary utensils and glassware.
- Continuously monitor and refresh table settings throughout service.
- Assist in resetting tables efficiently for the next guest.
-
Assistance to Servers:
- Support servers by delivering food and beverages to tables accurately.
- Assist in clearing tables promptly and discreetly once guests have finished their meals.
- Provide additional utensils, napkins, and condiments as requested by guests.
-
General Restaurant Maintenance:
- Maintain the cleanliness and tidiness of the dining area, including floors, windows, and furniture.
- Ensure restrooms are clean, stocked with supplies, and regularly checked for maintenance needs.
- Assist in light cleaning duties and bussing tables as needed during peak dining hours.
-
Guest Support:
- Greet guests with a friendly and helpful attitude, offering assistance with coats, seating, or any immediate needs.
- Assist in handling guest inquiries and directing them to appropriate staff members.
- Maintain a courteous and attentive demeanor, attending to guest requests promptly.
Qualifications:
- Previous experience in a support role is a plus but not required.
- Exceptional attention to detail and a strong work ethic.
- Ability to work in a fast-paced and high-energy environment.
- A positive and customer-oriented attitude.
- Physical stamina and the ability to lift and carry trays, bus tubs, and other equipment as needed.
- Strong teamwork and communication skills.
Benefits:
- Competitive hourly wage with opportunities for advancement.
- Staff meals and dining discounts.
- Training and development to enhance your hospitality skills.
- A collaborative and inclusive work environment in the heart of the East Village dining scene.
- Opportunities for career growth within the hospitality industry.