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Cocktail Server

Culinary Agents

Culinary Agents

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Operations
Miami, FL, USA
Posted on Monday, February 12, 2024

Cocktail Server

Cocktail Server

CasadonnaMore Info

1737 N Bayshore Dr, Miami, FL 33132, United States
1737 N Bayshore Dr, Miami, FL 33132, United States
Full Time • Hourly (Based on Experience) plus tips
Expires: Mar 13, 2024
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Required Years of Experience

1 year


Job Details

Groot Hospitality employs team members who demonstrate a passion for hospitality and dedication to company values and customer service. We are a diverse organization that provides the opportunity to excel in a fast-paced multicultural environment. We are always looking for passionate people who will embrace our belief of hospitality, company growth and customer experience. Our commitment to diversity, teamwork, and integrity are indicative of the service we provide to our guests. We offer career opportunities with work/life balances, as well as a rewarding career experience.

POSITION OVERVIEW

A Cocktail Server is responsible for delivering an exceptional guest experience and ensuring guests are served timely and accurately. The position requires welcoming service with attention to detail, and ability to anticipate guest needs as well as the ability to describe and recommend our craft cocktails.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

  • Welcome guests warmly and provide a friendly and approachable demeanor, engaging in courteous and attentive interactions
  • Take cocktail and drink orders from guests, accurately inputting them into the system for preparation by the bar employees
  • Efficiently deliver beverages to guests, ensuring drinks are served promptly and aesthetically accurate
  • Suggest premium or specialty cocktails, as well as additional menu items, to enhance the guests' experience and increase sales
  • Familiarize yourself with the cocktail menu and wine selections, providing insightful recommendations and descriptions to guests
  • Monitor tables and seating areas, ensuring they are clean, organized, and set up to accommodate guests comfortably
  • Process cash and credit card transactions accurately and responsibly, following established cash-handling procedures
  • Respond promptly to guest inquiries, address any concerns, and provide assistance as needed to create a positive experience
  • Comply with local alcohol service laws and regulations, monitoring guest intoxication levels, and refusing service when necessary
  • Collaborate with bartenders, bar backs, and other service staff to maintain a smooth flow of service and a cohesive team environment
  • Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

  • High school diploma or equivalent required
  • Exceptional interpersonal skills and a genuine passion for delivering outstanding customer service
  • Familiarity with a variety of cocktails, spirits, and wine selections to provide knowledgeable recommendations to guests
  • Previous experience as a cocktail server or in a similar guest-facing role preferred
  • Strong communication skills to interact effectively with guests and members in a fast-paced environment
  • Willingness to work flexible hours, including evenings, weekends, and holidays, based on the lounge's operational needs
  • Must meet the legal age requirement for serving alcoholic beverages in your location

Compensation Details

Compensation: Hourly (Based on Experience) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts


Required Skills

Customer Service

Wine Service

POS Systems

Positive Attitude

Communication

Work In a Fast-Paced Environment

Spirits Knowledge

Cocktail Service

Attention to Detail

High Volume Service

Teamwork

Multitasking

Fine Dining Service

Craft Cocktail Knowledge

Can Lift Up to 50 Lbs

Liquor Knowledge

Food Safety Knowledge

Beverage Service

300 Covers Per Night

Professionalism

Food and Beverage Pairing

Upselling

Work Well Under Pressure

Fine Dining Management

Hospitality Driven

People Skills

Professional Demeanor

Read more


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Part of Groot Hospitality

Casadonna is a coastal Italian-inspired waterfront restaurant developed in partnership between Groot Hospitality and Tao Group Hospitality. It is housed in the same Mediterranean Revival building as Miami’s historic women’s club, located in the city’s burgeoning Edgewater neighborhood. In fact, the name “Casadonna” is derived from the setting-it is a fusion of Italian words translating to “house of the woman.”

Riviera-style Italian cooking serves as the heart of Casadonna’s cuisine. The menu features the freshest and finest local and imported products, with signature handcrafted dishes. Plates are based around traditional recipes found in the coastal towns of Naples, Taormina, Bari, Positano, and Gaeta, and each is presented in a contemporary fashion. Bespoke cocktails and an extensive wine list will complement this approach.

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This job is no longer accepting applications

See open jobs at Culinary Agents.