Benefits:

• Salary range of $70,000 - $80,000 (plus commission)
• Comprehensive Medical, Dental and Vision Insurance
• Flexible Spending Account/Healthcare Savings Account/Dependent Care Savings Account
• Commuter Benefits
• Paid Vacation and Sick Days
• Dining privileges, discounts and more!

Duties & Responsibilities:

Primary responsibilities include, but are not limited to the following:

• Ensures all event inquiries are answered by Events team members within 24-48 hours via phone and/or email. All inquiries received during work hours must be answered in the same workday they are received.
• Responsible for all events, generating and signing of contracts (in Tripleseat), booking tables in the reservations system, and creating BEOs with the customer and menu planning, looping in the kitchen as needed. Responsible for ensuring that all BEOs are prepared with accuracy for all events, in advance.
• Provide updates to events as necessary with both Front of House and Back of House teams in order to ensure clear and constant communication. Ensures that all events are correctly staffed for including PARs and call times.
• Monitors all event calendars for both businesses, with a focus on organization and accuracy.
• Coordinate with third party vendors (flowers, decorations, DJ, AV, security, etc).
• Directly oversee set-up for all VIP events and buyouts.
• Responsible for maintaining and updating event marketing materials and menus.
• Understand, maintain, and review all department financials against budgeted goals. Audits all event closures for financial accuracy. Maintains tidy events bookkeeping at the direction of the VP of Finance and the Head of Global Events.
• Develop and nurture client and community relationships while addressing customer service needs.
• Prepare and present quarterly and annual reports.

Essential Functions:

• Knowledge of COQODAQ brand, culture, and product.
• Ability to walk, stand, and bend for extended periods of time over multiple floors.
• Available to work weekends, nights, and holidays as the business dictates.
• Fluent in written and spoken English.
• Must be reachable by email and able to communicate via phone as well.
• Polished personal presentation; Grooming meets company standards outlined in the Employee Handbook.
• Familiarity with restaurant software such as Tripleseat, SevenRooms, and Salido.

Events Management

Customer Service

Event Marketing

Event Planning

Managing Events

OpenTable

Communication

Tripleseat

Attention to Detail

Leadership

Time Management

Event Sales

Organizational Skills

Guest Service

Professionalism

Conflict Resolution

High Volume Service

Catering Sales

Food and Wine Knowledge

Beverage Service

Coordinating Events

Catering Management Knowledge

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