We are looking for a GM to run a unique farm-to-table dining concept dedicated to providing an exceptional culinary experience centered around fresh, organic, and locally sourced ingredients. Nestled in the heart of Manhattan, our establishment offers a vibrant and welcoming atmosphere where guests can savor delicious food with a focus on sustainability and taste.

POSITION SUMMARY

The General Manager directs, implements, and maintains a service and management philosophy, which serves as a guide to respective staff and takes the necessary steps to achieve stated objectives in sales, cost environment, employee retention, cleanliness, and sanitation. A dynamic and results-driven hospitality professional with a proven track record in the management of farm-to-table and organic-focused restaurants. Boasting extensive experience in overseeing restaurant operations, leading teams, and delivering outstanding guest service in relaxed yet upscale dining environments. Possesses a genuine passion for sustainability, local sourcing, and culinary innovation. Has successfully driven revenue, improved service standards, and led teams to reach their fullest potential.

ESSENTIAL RESPONSIBILITIES

• Cultivate positive guest relations, promptly address complaints, and ensure overall guest satisfaction
• Be a visible and hands-on presence during service to uphold service standards and anticipate guest needs
• Guide, direct, and train service staff, maintaining a focus on fostering a positive and productive work environment
• Oversee financial and personnel/payroll administrative duties, ensuring accuracy and compliance with company policies
• Maintain a high standard of food preparation and service quality, fostering a commitment to excellence
• Ensure a safe working and guest environment, implementing security procedures to protect employees, guests, and company assets
• Communicate effectively with the back-of-house team, addressing pace of service, special needs, and guest satisfaction
• Provide direction on operational and procedural matters, enforcing disciplinary actions as necessary
• Support recruitment, hiring, and training of managers and hourly employees, promoting a positive employee experience
• Enforce disciplinary actions as needed
• Follow all company policies, procedures, and guidelines
• Operate ethically to protect the assets and image of the company
• Performs other duties and responsibilities as per business need

KNOWLEDGE, EXPERIENCE AND SKILLS

• A minimum of seven years’ management experience in a fast-paced restaurant management
• Experience in a farm-to-table or organic-focused restaurant is highly desirable
• Strong background in upholding guest service standards and organizational multitasking
• Proficient in various dimensions of restaurant functions, including food planning, purchasing, sanitation, security, personnel management, and recordkeeping
• Strong analytical capabilities including budgetary and financial acumen
• POS and computer literate with the ability to learn and adapt to using all programs
• Effective communication skills, both verbal and written, with demonstrated emotional intelligence in team management
• Commitment to fostering an inclusive, respectful, and positive employee culture
• Professional demeanor, polished appearance with the ability to exceed guest's expectations
• Ability to work in an ever-changing environment
• Ability to work both independently and in a team environment
• Strong work ethic and customer-focused approach
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Must be passionate, entrepreneurial, and dedicated to success

PHYSICAL REQUIREMENTS

• Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Must be able to lift and carry up to 50 lbs; Ability to stand for prolong periods of time and climb steps regularly.
• Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.

BENEFITS & PERKS

• 100% for single coverage with United Healthcare
• Commuter benefits
• Pay Time Off Program
• Employee dining discounts
• Professional growth and development opportunities
• Referral bonus

Team Development and Training

Customer Service

POS Systems

Scheduling

Food Safety Knowledge

Restaurant Management

High Volume Service

Conflict Resolution

Leadership

Staff Management of up to 75

Can Lift Up to 50 Lbs

Communication

Service Procedures

Team Management

Attention to Detail

Reservation Management Platforms

Inventory Management

Positive Attitude

Recruiting

Ordering / Purchasing

Payroll Management

Professionalism

Financial Management

Food and Beverage Pairing

Organizational Skills

Problem Solving

300+ Covers Per Night

Management

Office Suite Software

Budgeting

People Skills

Motivated

Spirits Knowledge

Food and Wine Knowledge

Events Management

Teamwork

Beer Knowledge

Business Management Knowledge

Multitasking

Staff Scheduling

Training Others

Guest Service

TIPS Certified

Cocktail Making

Vendor Management

Food Preparation

Business Operations

Glassware Knowledge

Hospitality Driven

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