Holu ( Asian Prime SteakHouse ) is an upscale fine dining restaurant, we’re looking for a hospitality professional with a passion for the art of presentation to join our team as a Fine Dining Host/Hostess who is the first point of contact of our guests. Whether this is your first job or if you want to hone your skills, HOLU has a great training program and will help you develop. We love to promote from within!  You should pride yourself on flawless execution, as you may assist with plating in addition to providing exceptional table service to our customers.  You stand for our Brand Image.

Previous work with Office Receptionist & Host/Hostess of fine dining institution is appreciated.

Holu provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender expression, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

CANDIDATE REQUIREMENTS
·  Welcome guests to the venue

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• \n Provide accurate wait times and monitor waiting lists
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• \n Manage reservations by using the “Open Table”, and take care all “special notes” for reservation (like allergens alert, birthday celebration… … )
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• \n Escort customers to assigned dining or bar areas
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• \n Provide menus and announce Waiter/Waitress’s name
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• \n Greet customers upon their departure
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• \n Coordinate with wait staff about available seating options
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• \n Maintain a clean reception area
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• \n Cater to guests who require extra attention (e.g. children, elderly)
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• \n Answer incoming calls and address customers’ queries
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• \n Assist wait staff as needed
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JOB RESPONSIBILITIES

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• Understanding of restaurant etiquette
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• Familiarity with health and safety regulations
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• Experience in managing reservations
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• Demonstrable customer-service skills
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• Excellent communication skills (via phone and in-person)
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• Strong organizational skills with the ability to monitor the entire dining and bar area
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• Availability to work in shifts as needed
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• Good physical condition to walk and stand during an entire shift
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• High school diploma; hospitality certification is a plus
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