RRE Portfolio Careers

We are looking for people who aren’t interested in settling for the status quo...people who know they deserve better, because they are better. If you have high standards for yourself and want to surround yourself with others with equally high standards -- then please, continue reading and apply ONLY if you can get on board with:

1. Being paid a professional wage by the owners vs. relying on tips from the Guests
2. Parting ways with your cell phone during your scheduled shift
3. Learning and following our processes, recipes, standards, etc.
4. Acting like an owner, in a professional and positive manner
5. Having fun

6 time recipient of Wine Spectator Best of Award of Excellence: 2018, 2019, 2020, 2021, 2022, 2023

For those with a deep passion for old-world wines & champagne.

Our mission is, “To surprise and delight Guests with our individual pride and warmth, unapologetically authentic Northeastern Italian cuisine and unparalleled wine experiences, and VENETO-style of hospitality. The VENETO experience turns first-time Guests into life-long fans.” This is why we exist and why we do what we do. We are big on professionalism, communication, preparedness, organization, details, and continuous improvement. We believe these are keys to success. The mottos we live by: “Guest First.” and “work hard, play hard.”

The Maître D' at VENETO is an extraordinary, hospitality-minded professional who brings a commendable track record and respect for the highest standards of world class service and hospitality. The ideal candidate thrives in an ever changing environment, takes great pride in ensuring company’s goals and initiatives are met, and aspires to advance their career. Huge smiles, a passion for your craft, outstanding level of service, and a skill for anticipating guests’ every need is what creates an exceptional service experience at VENETO. From the warm welcome to the heartfelt goodbye, every Guest is made to feel special, and the whole VENETO experience runs like clockwork. The Ideal candidate will lead by example but also support, encourage, coach, and share knowledge and experience with the team. Ideal candidate has the ability to not only serve your guests to the highest standard but also, simultaneously be on hand whenever your team needs you. This position reports directly to the owners.

Maître D' Responsibilities:

• Oversight of seating / floor-plan, ensure VIPs get best servers and choice tables.
• First point of contact with guests, phone & in person, greeting Guests upon arrival and ensuring smooth table flow.
• Serve as a Front of House team leader, providing constant presence, management and direction, including touching tables, serving Guests, running food, overseeing staff, and monitoring door
• Awareness and management of reservations and restaurant resources
• Lead by example, setting the standard for VENETO-style service
• Provide FOH with necessary tools for success, using the VENETO Bible and supplementary materials as the defining resources and standards.
• Opening duties including restaurant walk-thru to ensure restaurant is ready for service, prepare for and conduct pre-shift with team, and handle service demands as needed
• Close restaurant, including writing daily recaps, reconcile closing reports, final restaurant walk-through
• Manage all FOH team members, including orientation, training, support, performance management (discipline)
• Participate in management meetings, lead FOH meetings, contribute to restaurant meetings
• Regularly communicate with team and owners, distribute information to team on behalf of leadership
• Be a constant steward of the restaurant culture, ensuring it remain positive, productive and healthy, proactively alert ownership before anything would ever become a widespread issue.
• Assist owners in any projects or ordering as needed
• Play a key role in recruiting, interviewing and hiring decisions

QUALIFICATIONS You Bring to the Table:

Personal Characteristics:

• Owner mentality
• Thorough, Detail Oriented
• Dependable and trustworthy
• Independent, self-motivated thinker
• Warm, clear, professional, timely communicator (verbal, written, virtual)

Wine Knowledge:

• Food and wine pairings
• Regional Expertise – Italy
• Wine sales proficiency
• Old-world wines
• Champagne
• Excellent knowledge of wines and wine service
• Understanding of viticulture and winemaking
• Ability to assist with organizing wine cellar, counting monthly inventory and staff wine training
• Preferably has earned, or is in pursuit of earning wine certification(s)
• Be prepared to talk to us about your knowledge & experience with old-world wines & champagne

Hospitality:

• Excellent knowledge of all aspects of dining room service
• General knowledge of food preparation methods and culinary terminology
• An appetite for providing exceptional, memorable hospitality
• Excellent emotional self-awareness, with a clear understanding of guest and team boundaries
• Ability to stay calm, professional, and solve problems when under pressure
• Gracious and pleasant demeanor with a positive attitude

REQUIREMENTS of The Job:

• Learn, embody, and proudly provide impeccable and invisible service to our Guests on a nightly basis, exemplifying the VENETO-style.
• Ability to work well on a team and receptive to feedback and coaching.
• Preferably 2-3 years previous experience at a fine dining restaurant with similar service, Guest relations and operational standards.
• Valid Food Handler and Sips & Tips
• Ability to Lift 40+ lbs.
• Available to work weekends and holidays.
• Ability to multi-task with great attention to details.
• Professional appearance / grooming standards appropriate for a premier fine dining restaurant.
• Experience recruiting, hiring, and training high caliber FOH team members.
• Interest in wine and pursuing ongoing wine education, preferred

Commitment to embodying our Family Values of:

• Integrity: doing the right things always, using sound judgement, even when no one is looking.
• Excellence: doing what needs to be done, as well as it can possibly be done.
• Hospitality: doing all that can be done, and more than is expected, in thoughtful ways that let people know you care.
• Entrepreneurial Spirit: seeing opportunities others haven’t, and creating opportunities others wish they’d thought of first.

BENEFITS You Receive as A Valued Member of Our Team:

• Paid basic health coverage
• Paid time off to support you in having an active life outside of work
• Dining discount and complimentary daily family meals
• Monthly bonus based on personal sales
• Annual bonus incentive
• Member of a professional, award winning, and supportive team, where you are celebrated and valued
• Proprietary training and development opportunities
• Paid annual education trip to Italy

VENETO is:

• for hospitality professionals who desire a healthy environment to learn and grow.
• following Italian custom, we are a non-tipping restaurant.
• focused on the finer details of fine dining.
• committed to surprising and delighting Guests with our individual pride and warmth.
• unapologetically, authentic Italian (cuisine and customs) for guests and team — we are a non-tipping restaurant, paying professional team members professional wages with bonus opportunities tied to personal performance.
• a destination for unparalleled wine experiences.
• proud to offer our unique VENETO-style of hospitality.
• recipient of Wine Spectator Best of Award of Excellence award: 2018-2023
• a healthy and thriving business with great opportunities for continued growth and shared successes.