Server
Culinary Agents
Posted 6+ months ago
Job Details
A Server is responsible for managing the guest’s overall dining experience by providing prompt, attentive table service. The server must be knowledgeable about the cuisine, techniques and ingredients utilized in menu preparation to guide the guest appropriately; works with a strong attention to detail and directs the activities of their support staff to ensure an unparalleled dining experience.
Essential Function of the Job
- Understand and perform to the expectations of the Company’s Service, Food, Beverage, and Wine manuals
- Welcome all guests and ensure they are given responsive, professional and gracious service at all times
- Be attentive to guest requests, dietary restrictions and allergies. Inform the kitchen and management as appropriate
- Communicate information to a Manager in a prompt fashion which will allow the team members to respond as necessary and work together as a team
- Learn and understand the menu, being attentive to changes in the menu, preparation techniques, daily specials, as well as the meal composition
- Correctly enter all orders into the point of service system
- Be aware of the status of the guest, VIP, Chef, Regular, et al. Ensure that all checks that require transferring to the guests table from the bar is done efficiently
- Be ready and willing to assist fellow team members as situations arise to ensure guest service standards and efficient operations
- Perform all side work applicable to assigned stations. Check area for any work that has gone unattended
- Maintain a clean and sanitary work environment. Keep all service stations/areas clean and organized at all times
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health and safety requirements of restaurant employees and guests
- Maintain a calm demeanor during periods of high volume or unusual events to keep the bar and the café operating to our standards
- Other duties may be assigned