Restaurant Manager
Culinary Agents
Chicago, IL, USA
USD 60k-75k / year
Posted 6+ months ago
Job Details
Chicago Winery--Restaurant Manager
Chicago Winery is a people and purpose driven organization. We believe our team is our
biggest asset and the key to our success. We pride ourselves in providing an unforgettable
guest experience where expertly crafted wines, outstanding food, and unprecedented hospitality
come together. The Chicago Winery team is fueled by an unrelenting passion for food and wine,
a commitment to quality, integrity and excellence, and a desire to constantly learn, grow and
thrive.
Chicago Winery is searching for team members who are committed to the art of hospitality and
want to share in our love for food, wine, and events by creating memorable experiences for our
guests. We value kindness, curiosity, positivity, creativity, and an excellent work ethic. If you
share our passion for people, good food, and great wine, then we want you to join our team!
Position Summary
The Restaurant Manager is responsible for managing the Chicago Winery restaurant
operations, including managing, coaching and directing the hourly staff. The goal of this
position is to represent the Company’s best interests, ensure that Chicago Winery operates at
the highest level of quality, and provides exemplary customer satisfaction. The Restaurant
Manager reports directly to the Restaurant General Manager.
Benefits
- Paid Time Off
- Sick Leave
- Medical, Dental, and Vision
- 401k
- Growth opportunities
- Salary Range: $60,000-$75,000
Responsibilities
● Strategic Responsibilities
- Ensure the wine bar operates as per Company vision and standards
- Work with the Restaurant General Manager and fellow Restaurant Managers to create a superb and consistent customer experience
- Maintain a positive, productive, organized, and safe environment for all employees in line with Employee Handbook and Company values and local, state and federal regulations
● Operational & Administrative Responsibilities
- Assist in scheduling in order to maintain proper staffing levels for the first floor operations
- Attend weekly meeting to go over goals, priorities and concerns, as well as pre-shift training
- Edit and update electronic and physical menu files
- Facilitate communication between staff and management
- Implement and enforce all FOH training. This should include but not be limited to new
- hire training and testing along with continuing staff education including the weekly staff
- training curriculum.
- Work with the Restaurant General Manager in the implementation of relevant marketing
- promotions and specials
- Respond to general contact and other inquiries related to the wine bar.
- Work with Office & Human Resources to ensure employees are properly on-boarded/off-boarded and employee paperwork is compliant
- Perform employee evaluations and provide input into decision-making concerning staff discipline, promotions and separations.
- Aid in creation, revision, and implementation of SOPs, policies & procedures
- Manage reservations including, but not limited to, responding to reservation inquiries, large party requests, special reservations, and general OpenTable maintenance
- Manage large party inquiries and execution
- Manage the execution of the first floor Private Dining Room events
● Service & Floor Responsibilities
- Interact with guests throughout service to monitor satisfaction and ensure a positive and memorable experience
- Lead pre shift setting expectations of service, ensuring that all standards are adhered to
- Actively coach the team throughout service, providing ongoing feedback and development
- Manage the restaurant’s appearance and atmosphere
- Address any guest issues and work towards a positive outcome
- Perform opening and closing procedures
- Maintain a safe environment for both guests and staff
License/Certifications
● Illinois Basset License
● ServSafe Certification
● Maintain compliance with Department of Health standards and guidelines
● Illinois Basset License
● ServSafe Certification
● Maintain compliance with Department of Health standards and guidelines
Chicago Winery provides equal employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status, genetics, protected veteran status,
sexual orientation, gender identity or expression, or any other characteristic protected by
federal, state or local laws.
employment and prohibits discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status, genetics, protected veteran status,
sexual orientation, gender identity or expression, or any other characteristic protected by
federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring,
placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation,
and training.