Floor Supervisor
Culinary Agents
Software Engineering, People & HR, Operations
New York, NY, USA
Posted 6+ months ago
Job Details
Job Details
Summary of Position:
Seeking a candidate with strong leadership skills to help drive and supervise the service, barista, and catering team. Provide friendly, responsive service to create an exceptional dining experience for all of our
guests. The primary objective is to show our guests such a marvelous time, they will want
to return again and again, to all of our spaces. Flexible within our concept to assist the needs of the business. Ideally, the best person for the role will have experience in serving, customer service, and catering management.
Duties & Responsibilities:
• Welcome and greet guests. Make all our guests feel comfortable and let them know
you’re there to personally take care of them.
• Inform guests of specials and menu changes.
• Make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages and other restaurant functions and services.
• Take food and beverage orders from guests, enter orders in our point-of-sale system
which relays orders to the kitchen and bar.
• Maintain clean service areas.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food
and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges or
make change (if applicable).
• Be ready and willing to assist servers and support staff as situations arise.
• Go through DOH and opening/closing checklist with support team, maintaning DMK standards
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the
restaurant as directed by the GM and Chef.
Qualifications:
• Be able to communicate and understand the predominant language(s) of our guests.
• Must have a basic knowledge of dining room and service procedures and functions.
• Possess basic math skills and have the ability to handle money and operate a point of sale
system.
• Must be able to open as early as 8:00am and have flexible schedule availability.
• Must have computer skills, familiar with microsoft office, teams, zoom, & virtual calls
Seeking a candidate with strong leadership skills to help drive and supervise the service, barista, and catering team. Provide friendly, responsive service to create an exceptional dining experience for all of our
guests. The primary objective is to show our guests such a marvelous time, they will want
to return again and again, to all of our spaces. Flexible within our concept to assist the needs of the business. Ideally, the best person for the role will have experience in serving, customer service, and catering management.
Duties & Responsibilities:
• Welcome and greet guests. Make all our guests feel comfortable and let them know
you’re there to personally take care of them.
• Inform guests of specials and menu changes.
• Make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages and other restaurant functions and services.
• Take food and beverage orders from guests, enter orders in our point-of-sale system
which relays orders to the kitchen and bar.
• Maintain clean service areas.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food
and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges or
make change (if applicable).
• Be ready and willing to assist servers and support staff as situations arise.
• Go through DOH and opening/closing checklist with support team, maintaning DMK standards
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the
restaurant as directed by the GM and Chef.
Qualifications:
• Be able to communicate and understand the predominant language(s) of our guests.
• Must have a basic knowledge of dining room and service procedures and functions.
• Possess basic math skills and have the ability to handle money and operate a point of sale
system.
• Must be able to open as early as 8:00am and have flexible schedule availability.
• Must have computer skills, familiar with microsoft office, teams, zoom, & virtual calls
Pay and benefits:
- Excellent wages
- Health insurance
- Dental insurance
- Flexible hours and scheduling
- 50% discounted employee meals
- 50% off duty employee meal discount at any DMK Restaurant
- Excellent training program with opportunity to grow